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CompTIA A+ Certification Exam: Core 2 Sample Questions:

1. An end user is unable to access the intranet. A technician needs to confirm whether the Windows web server is online and functioning. Which of the following default remote access technologies would the technician most likely use to remotely connect to the server?

A) SPICE
B) SSH
C) RDP
D) VNC

2. Performance on a user's smartphone is degrading. Applications take a long time to start, and switching between apps is slow. Which of the following diagnostic steps should a mobile technician take first?

A) Restart the phone
B) Restore the phone to factory settings
C) Check the phone's battery state
D) Uninstall unneeded applications

3. A user reports some single sign-on errors to a help desk technician. Currently, the user is able to sign in to the company ' s application portal but cannot access a specific SaaS-based tool. Which of the following would the technician most likely suggest as a next step?

A) Use a private browsing window to avoid local session conflicts
B) Reset the device being used to factory defaults
C) Bypass single sign-on by directly authenticating to the application
D) Reenroll the user ' s mobile device to be used as an MFA token

4. Various alerts on a user ' s Windows 11 laptop are continually interrupting the user during videoconference calls. Which of the following should a support technician recommend to best solve the issue?

A) Disable all notifications in different applications in the order they appear
B) Configure the Sounds option in Control Panel to be set to No Sounds
C) Use multiple sound output devices for the various source applications
D) Set Windows Notifications settings to Do Not Disturb

5. A user is seeing authentication errors in applications and certificate errors when browsing. A technician verifies the following:
* The gateway is reachable.
* The local server fileshares are accessible without issue.
Which of the following is the issue?

A) The device is experiencing time drift.
B) Another PC on the network is assigned a duplicate IP address.
C) The DHCP server has the IP listed as a bad address.
D) The firmware on the computer needs to be updated.

Solutions: