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Avaya 3306 Exam Syllabus Topics:

Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:

1. Which statement describes the purpose of setting up an Avaya Quality Monitoring extract task on the Enterprise Reporting server?

A) The ETL task is responsible for writing Enterprise Reporting data to the Avaya Quality Monitoring database.
B) The ETL task is responsible for extracting data from the Avaya Quality Monitoring database.
C) The ETL task is responsible for purging the Avaya Quality Monitoring database.
D) The ETL task runs regular audits against the Avaya Quality Monitoring database.

2. A technician has installed an Avaya Quality Monitoring application where each Avaya Quality Monitoring component was installed on a separate server. The technician needs to configure the Avaya Quality Monitoring recording mode on the Avaya Contact Recorder to integrate the Avaya Contact Recorder with the Avaya Quality Monitoring.
Which parameter should be entered under "URL(s) of Quality server(s) to connect to" field?

A) The hostname of the server where the eRecorder component was installed; the same port number that is configured on the voice card in Avaya Quality Monitoring.
B) The hostname of the server where the BDR component was installed; the same port number as it is configured on the Avaya Quality Monitoring under the CTI adapter component related to integration with the Avaya Contact Recorder.
C) The Fully Qualified Domain Name (FQDN) of the server where the web server component was installed
D) The hostname of the server where the BDR component was installed

3. Which reports provides a summary of the current configuration of the Avaya Quality Monitoring system?

A) Configuration Report - > System Report -> Block Monitor Report
B) Configuration Report - > System Report -> System Configuration Report
C) Additional -> Custom Events -> System Administration Report
D) Additional -> Custom Events -> Activity Report

4. Which three key components make up the Avaya Quality Monitoring Server? (Choose three)

A) Business Driven Recording (BDR) Server
B) Avaya Viewer
C) Database Server
D) E-Recorder Server
E) E-Connect Server

5. A customer has installed two Network Interface Cards (NICs) on an Avaya Contact Recording server, and they are unable to capture Real-time Transport protocol (RTP) packets.
What are three possible reasons they are encountering this problem? (Choose three)

A) There is no network path between the Avaya Aura@ Communication Manager Media resources and the NIC on the Avaya Contact Recording server to use for RTP.
B) The wrong NIC has been selected to use for RTP.
C) Both NICs belong to the same subnet, and are on a different subnet than CLAN/H323, and AES IP address defined.
D) There is no network path between both NICs and the recorded IP phones.

Solutions: