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Avaya 7004-1 Exam Syllabus Topics:

Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

1. You are using Element Manager to verify the system configuration before implementing IP Peer Networking. Which element can you configure or modify using Element Manager?

A) Network Connection Service
B) Call Server
C) Hardworking watchdog
D) Basic Input Output System (BIOS)

2. Click the Exhibit button.

Given the customer's programmed database shown in the exhibit and where AC1 = 9, which RLI will call complete when a station user dials 9-814-666-3434?

A) RLI 3
B) RLI 2
C) Call will not complete as dialed
D) RLI 4
E) RLI 9

3. Click the Exhibit button.

Consider the customer's dialing plan shown in the exhibit.
Which number used for the NARS AC1 access code?

A) 31
B) 6
C) 9
D) 8

4. A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
Which programming change is recommended to provide dedicated Digital Signal Processor
(DSP) resources to Contact Center IP telephones?

A) Change Resource Type to Private
B) Change Zone Intent VTRK
C) Change Interzone Traffic to Best Bandwidth
D) Change Interzone to Best Quality

5. Click the Exhibit button.

You are asked to review the existing route information for the customer.
According to the printout shown in the exhibit, which type of route is this?

A) a media services route
B) an integrated services digital network route
C) a direct inward dial route
D) an incoming only route

Solutions: