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Failing the 3314 means paying the registration fee all over again, plus weeks of lost momentum. The Avaya Aura® Experience Portal with POM Implementation and Maintenance practice material from 2Pass4sure is built to help you succeed on the first attempt, with 65 questions that mirror the scope of the official syllabus.
Avaya 3314 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Experience Portal with POM Implementation and Maintenance Exam 3314 |
| Exam Number: | 3314 |
| Available Languages: | English |
| Exam Format: | Multiple Choice |
| Real Exam Qty: | 62 |
| Related Certifications: | Avaya Aura Experience Portal Proactive Outreach Manager (POM) |
| Exam Duration: | 90 minutes |
| Recommended Training: | Avaya Learning Center |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Computer-based exam (typically online proctored or authorized test center) |
| Pre Condition: | Recommended prior experience with Avaya Aura Experience Portal administration and basic knowledge of POM operations. |
Avaya 3314 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Implementation and Deployment | - Installation and Configuration
|
| Avaya Aura Experience Portal Architecture | - Core Components and Services
|
| Proactive Outreach Manager (POM) | - Web Services and Roles
|
| Maintenance and Troubleshooting | - Monitoring and Logs
|
Common Questions About the Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
The Avaya Aura® Experience Portal with POM Implementation and Maintenance (exam code 3314) is the exam you pass to earn the Avaya Aura Experience Portal with POM Implementation and Maintenance certification, a credential at the Professional level. It is also connected with related credentials such as Avaya Aura Experience Portal, Proactive Outreach Manager (POM). If you are mapping out a certification path with Avaya, this exam is a milestone worth planning around.
The 3314 exam includes 62 questions, and you have 90 minutes to complete them. With that many questions on the clock, pacing is part of the challenge: divide your time into rough blocks as you go, and flag the items that stall you so you can circle back at the end instead of burning minutes on a single question. A week or two before your exam date, sit at least one full timed session in the 2Pass4sure test engine under the same time limit, so the pace feels familiar rather than frantic on the day.
Recommended prior experience with Avaya Aura Experience Portal administration and basic knowledge of POM operations.
Eligibility rules can be adjusted by Avaya over time, so before you register, confirm the current requirements on the official exam page.
Avaya lists the following official training options for candidates preparing for this exam:
Once you have worked through the training, measure your readiness with the 65 practice questions from 2Pass4sure — they show you exactly which topics still need attention before you book the exam.
Yes. 2Pass4sure offers a free PDF demo of the 3314 practice questions, so you can judge the quality of the material firsthand before paying anything. Every purchase also includes 365 days of free updates — if Avaya changes the exam during that year, your material changes with it. And when the free update period expires, you can extend it at a 50% discount from within your member zone.
Every 3314 purchase at 2Pass4sure is backed by a 100% Money Back Guarantee: if you take the corresponding exam within 60 days of your purchase and do not pass, you can apply for a full refund. The guarantee has clear conditions — it does not apply if you sit the exam within 3 days of purchase, if you downloaded the material but never actually took the exam, or to free materials and expired orders, and the candidate name must match the payer name. To file a claim, send a scan of your exam enrollment slip together with your official Score Report PDF within 2 days of the exam; claims are processed within 7 days. If you would rather not take a refund, you can exchange the product instead and receive two additional exam preparation products of equal value for free, while your original product keeps its update service. Delivery itself is instant: your material is available for download right after payment and is also sent to your email within one minute — if it has not arrived within 2 hours, contact our customer service. There is no limit on how many computers you can install it on.
The official Avaya Aura® Experience Portal with POM Implementation and Maintenance outline divides the exam content into 4 main domains. The first three are:
- Implementation and Deployment
- Maintenance and Troubleshooting
- Avaya Aura Experience Portal Architecture
That is only the headline view — scroll back up to the Exam Topics section on this page for the complete domain-by-domain breakdown before you plan your study schedule.
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
If a call enters the system and matches more than one URI, what determines the application that will handle the request?
- A. The Launch Order link on the Add Application page is used to set the priority.
- B. The Start With field on the Add Application form sets the order.
- C. The inbound called numbers or URIs cannot match more than one application.
- D. On the Add Application form, the Set Priority field assigns the priority.
Correct Answer: A 🗳️
What are the two ways to deliver Proactive Outreach Manager (POM) scheduled reports? (Choose two.)
- A. SMS message
- B. CCXML file
- C. E-mail
- D. RSS feed
Correct Answer: A,C 🗳️
What is the purpose of the Operational Database?
- A. To work as a temporary database, creating a new table for each job to hold filtering and sort criteria changes, being applied dynamically
- B. To add a new database to the current Schema, acting as default database in case of data inconsistency in the server database
- C. To increase the number of concurrent users to POM for different jobs, using the same MPP resources, from either the primary or the auxiliary server
- D. To Load Balance with the POM database, sharing campaign contacts and rules, and collecting real time information from the POM Monitor
Correct Answer: D 🗳️
Which component in Proactive Outreach Manager (POM) is responsible for defining the rules at the address or agent level, and evaluates them before the call attempts?
- A. POM Web Services
- B. Rule Engine
- C. POM Driver
- D. Campaign Director
Correct Answer: B 🗳️
Which Media Processing Platform (MPP) component works in conjunction with the Experience Portal Manager (EPM) to keep the MPP functioning in an optimal state?
- A. Session Manager
- B. Web Service
- C. System Manager
- D. CCXML Browser
Correct Answer: C 🗳️
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