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Avaya 33810X Exam Syllabus Topics:

Avaya Aura® Contact Center Solution Design Sample Questions:

1. The IT manager installed AACC on virtualized servers. Which identifier is used for the creation of licenses?

A) MAC address
B) Customer name
C) Host ID
D) IP address

2. Avaya One Source has orderable quotes for the Greenfield customer and existing customer.
How can a quote from Avaya One Source -Order center be placed as an order?

A) By using Create Proposal SSR
B) By using Create Order
C) By using Create Upload Order SSR
D) By using Sales Force Updates

3. An IT manager wants Avaya Breeze® because it provides a virtuallzed and secure application platform for Snap'lns.
Which two Avaya Breeze® Snap-ins are available with Avaya Aura® Contact Center? (Choose two.)

A) Context Store
B) Co-browse
C) Work Assignment
D) Dialogue Designer

4. Refer to the exhibit.

AACC routes contacts based on business logic to any SIP addressable endpoint.
Which statement about AACC Voice Contact is true?

A) It Is anchored In the G450.
B) It Is anchored In the Media Processing Platform.
C) It Is anchored In the Media Server.
D) It Is anchored in the Session Manager.

5. When using a browser to administer the Avaya Aura® Contact Center, which browser is supported with CCMA?

A) Microsoft Internet Explorer 11.0 32 bit
B) Google Chrome 74.0 64 bit
C) Firefox 66.0 32 bit
D) Microsoft Edge 64 bit

Solutions: