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Oracle 1Z0-1034-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Agent Desktop & Console Extensions | 15% | - Desktop Add-ins using .NET - Console Customization - Agent Scripting and Workflows |
| Topic 2: Customer Portal Customization | 35% | - Look and Feel Customization - Standard and Syndicated Widgets - Custom Widget Development - Models, Controllers and JavaScript - Portal Framework and Deployment |
| Topic 3: Deployment & Troubleshooting | 5% | - Deployment Process - Logging and Debugging - Performance Optimization |
| Topic 4: Integration APIs | 25% | - Connect REST API - Connect Web Services for SOAP - Connect for PHP - Authentication and Security |
| Topic 5: Oracle B2C Service Architecture & Data Model | 20% | - Custom Objects and Fields - Data Access and Security Model - RightNow Object Query Language (ROQL) - Connect Common Object Model (CCOM) |
Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:
1. A developer is creating a knowledgebase search in the customer portal- Which developer include in the code to suggest search by products and categories?widget must the
A) <rn: widget path="input/BasicSmartAssistant" />
B) <rn: ;widget path- ^'diacuasian/HolatedKnowledgobaaoAnawera" />
C) <rn: ! widgt path= :"3earch/ProductGatogorySearchFilter" />
D) <rn: widget path= :"knowledgebase/SearchSuggeationfl" />
E) <rn: :widget path= :"Seacch/ProductCatalog3BarchFilter" />
F) <rn: ! widget path= ="search/BasicKoywordSearch" />
2. You have a client that has a nonstandard data import and cannot use Connect Web Services for SOAP or the Data Import Wizard. This requires you to write script to handle the import. What is the correct method and folder to upload the script?
A) Using File Manager within the console, select custom scripts and upload your script into it.
B) Using WebDAV, create a new folder in euf/development named scripts and copy your script into it.
C) Using File Manager within the console, select import scripts and upload your script into it.
D) Using WebDAV, create a new folder in euf/assets named import and copy your script into it.
3. Youhave written script to update contact data and have uploaded it to the custom folder. The file name of your script is updatecontact.php.
What is the correct URL to execute your script from a browser window assuming this is a custheip.com domain?
A) http://site.custhelp.com/app/custom/updatecontact
B) http://site.custhelp.com/cgi-bin/interface.cfg/php/custom/updatecontact.php
C) http://site.custhelp.com/cgi-bin/interface.cfg/import/custom/updatecontact.php
D) http://site.custhelp.com/cc/updatecontact.php
4. There is a requirement to create an add-in that has limited functionality for most profiles. However, supervisor profiles are allowed to use the full functionalityof this add-in. How can you set up and deploy this add-in?
A) You can create a serverconfigProperty called supervisorRole, which will be defaulted to false. When you deploy the add-in using the Add-In Manager, you will change the SupervisorRole to true for the Supervisor profiles. The code within the add-in will use this serverconfigProperty to determine if full functionality of the add-in should be allowed.
B) For all supervisor accounts, open the Add-In tab of the Account Workspace and select the Administrator check box next to the add-in.
C) You can deploy the add-in with a configurationfile zipped with the DLL. Change the configuration file for the supervisor profiles so that the DLL will allow full access for those users.
D) Using the Add-In Manager, go to the Profile Access section of the add-in. For allof the Supervisor profiles, select the Run as Administrator check box.
E) Add-ins are deployed as DLLs to Oracle B2C Service and there is no way to divide permissions of these DLLs.
5. Identify two items that accurately describe customobjects.
A) It is not possible to roll back deployment of custom objects.
B) Indexes for custom objects cannot be user defined. They are autogenerated by the system after query analysis.
C) Fields on a custom object can be created, but they can never be deleted.
D) Saved custom objects can be used in the development environment of a Customer Portal, but the custom objects must be deployed to be used in the production environment of the Customer Portal.
E) CRUD permissions for custom objects can be set perprofile.
F) Custom objects can be exported from an Oracle B2C Service instance and imported to a different Oracle B2C Service instance.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: A,F |
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