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WGU Information-Technology-Management Exam Syllabus Topics:

WGU Information Technology Management QGC1 Sample Questions:

1. Which activity is an example of operational decision-making in an organization?

A) Evaluating investment opportunities
B) Designing corporate policies
C) Managing schedules and daily workflows
D) Setting long-term strategic goals and objectives

2. Why is employee training important in an ethical IT use policy?

A) To eliminate information management risks
B) To create automatic updates of software patches
C) To reduce sensitivity to the accuracy of company communications
D) To make employees understand the company's culture and ethical boundaries

3. Which IT ethics policy discloses some or all of the ways an organization gathers, uses, discloses, and manages customer or client data?

A) Information privacy
B) Social media
C) Email privacy
D) Acceptable use

4. Which system serves as an organization's backbone in providing fundamental decision-making support?

A) Supply change management (SCM)
B) Unified communications (UC)
C) Enterprise resource planning (ERP)
D) Customer relationship management (CRM)

5. What is part of an effective IT ethics policy?

A) Password requirements for company-managed systems and mobile access
B) Guidelines for responsible technology use and consequences for misuse
C) Ethical scenarios for training purposes relevant to IT roles
D) Standards for security practices without mention of user conduct

Solutions: