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HP Delta-Selling HP Imaging and Printing Supplies Sample Questions:

1. According to the InfoTrends 2011 report, what percentage of remanufactured cartridges will ultimately be thrown away?

A) 92% ink and 94% toner
B) 33% ink and 12% toner
C) 59% ink and 59% toner
D) 12% ink and 11% toner

2. What is a risk of using counterfeit cartridges?

A) Counterfeit products can damage a printer.
B) Counterfeit cartridges generally produce print documents with unacceptable quality.
C) HP will bring legal action against customers who use counterfeit cartridges.
D) Customers generally pay more for counterfeit cartridges.

Solutions: