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HP Selling HP Printing and Computing Services Sample Questions:

1. Which statement is true about the worldwide services market?

A) Most companies are looking for advice that gives them no downtime, business support, and a stable hardware platform.
B) Customers are still brand conscious and do not pay much attention to the experience they get from devices.
C) Corporate, Enterprise, and Public Sector companies are trying to reduce services expenditure by increasing hardware refreshes
D) The services market is very competitive with low annual growth

2. Why is HP Printing and Computing Services Specialization profitable for partners? (Select two.)

A) The specialization enables partners to deliver services on behalf of HP and generate additional profit.
B) Partners can start accumulating rebates on sales from day one on new or already sold hardware
C) Partners will benefit from extra discounts by buying hardware from HP
D) HP can dispatch partners to resolve server related issues on already sold hardware

3. Which benefits can partners derive from selling and delivering HP services rather than their own services? (Select two.)

A) Partners receive a percentage of the rebate payment on their sales.
B) Partners can minimize costs with labor refunds for the services delivered on behalf of HP
C) Partners receive extra rebates on all HP equipment sold.
D) Partners pay lower list prices on product line (only printer and computer) in scope

4. Which type of value added service would you sell to a company that wants to ensure that their LaserJet printers are always up and running with consistently high print quality?

A) Toner and Rollers Uptime Kit Replacement
B) Accidental Damage Protection
C) Preventative Maintenance Kit Replacement
D) Quick Page Service

5. Which benefits can partners derive from selling and delivering HP Services rather than their own services? (Select three.)

A) Partners receive two funded headcount to join their sales team during first year.
B) Partners get priority access to parts for repair,
C) Partners receive a percentage of the rebate payment on their sales.
D) Partners receive extra rebates on all HP equipment sold.
E) Partners can have more interventions as HP can dispatch them to any existing customer,
F) Partners pay lower list prices on product line (only printer and computer) in scope

Solutions: