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IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

1. In order to effectively implement ___________ you must be able to aggregate line items from individual orders to send to suppliers and then separate them out again for customer fulfillment.

A) social marketing
B) cross-channel order management
C) store operations
D) supply chain visibility

2. Which of the following is NOT a benefit delivered in the context of the Case Management Solution of the 'Service' Offerings?

A) A case worker can skip the customer feedback and get directly to focus on the problem at-hand
B) A case worker has all the information needed to improve case outcomes and optimize decisions
C) Deliver case workers the solution in a fraction of time of other approaches
D) Integrated analytics help organizations understand the impact of case loads.

3. Which of the following Smarter Commerce Offerings is a core part of delivering a customer
buy-online, pick-up in store (BOPIS) capability?

A) Distributed Order Management.
B) Customer Self Service.
C) Social Analytics.
D) Logistics Management.

4. Which Smarter Commerce capability is focused on best determining location of facilities, assignment of stores, managing seasonality, and carbon foot printing?

A) Network optimization.
B) Transportation optimization.
C) Merchandise allocation.
D) Replenishment optimization.

5. While they each can be deployed to support other non-IBM platforms, what is the key synergy in a joint WebSphere Commerce and Coremetrics deployment?

A) Rapid time to value, based on pre-integration and common marketing constructs.
B) Recognized best of breed web analytics and 1:1 marketing.
C) Recognized best of breed customer interaction platform.
D) Support for social networks, affiliates, and content aggregators.

Solutions: