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ISEB BH0-013 Exam Syllabus Topics:

ISEB Foundation Certificate in Business Analysis Sample Questions:

1. A convenience food manufacturer has undertaken a strategic analysis study and has identified a threat from groups lobbying against the use of packaging for food products. Which of the PESTLE categories would have helped highlight this threat?

A) Economic.
B) Legal.
C) Technological.
D) Environmental.

2. Which of the following is NOT one of the perspectives considered by the 'Balanced Business Scorecard'?

A) Learning and Growth.
B) Competition.
C) Financial.
D) Customer.

3. What is the first stage of the waterfall systems development lifecycle?

A) Strategic Vision.
B) Feasibility Study.
C) Analysis.
D) Plan.

4. When undertaking a CATWOE' analysis, which sequence should the first four letters be considered in?

A) T, W, C, A
B) W, T, C, A
C) T, A, W, C
D) W, C, T, A P

5. It is claimed that a new system will bring improved job satisfaction to employees. How should this improved job satisfaction be classified?

A) As a tangible benefit.
B) As a tangible cost.
C) As an intangible cost.
D) As an intangible benefit.

Solutions: