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Reading study notes is one thing; sitting a timed exam is another. 2Pass4sure's desktop and online test engines recreate the pressure of the MB2-700 testing environment, so the Microsoft Dynamics CRM 2013 Applications exam feels familiar long before exam day arrives.
Microsoft MB2-700 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics CRM 2013 Applications |
| Exam Number: | MB2-700 |
| Passing Score: | 700 / 1000 |
| Certificate Validity Period: | Retired, no longer renewable |
| Exam Format: | Case studies, Multiple choice, Drag-and-drop |
| Related Certifications: | Microsoft Dynamics CRM 2013 |
| Available Languages: | French, English, Simplified Chinese, Japanese, German, Spanish |
| Real Exam Qty: | 40-60 |
| Exam Price: | $165 USD |
| Exam Duration: | 90 minutes |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Onsite at Pearson VUE test centers / Online proctored |
| Pre Condition: | No formal prerequisites; recommended hands-on experience with Microsoft Dynamics CRM 2013 |
| Official Syllabus URL: | https://www.microsoft.com/en-us/learning/exam-mb2-700.aspx |
Microsoft MB2-700 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Manage Knowledge Base | 5% | - Create and manage articles
|
| Manage Leads and Opportunities | 20% | - Convert leads to opportunities - Manage opportunity records - Create and qualify leads |
| Manage Analysis and Reporting | 20% | - Create reports with Report Wizard - Work with charts and dashboards - Use built-in reports |
| Manage Service Scheduling | 10% | - Schedule services and resources - Configure service calendars |
| Manage Sales Management | 20% | - Work with accounts and contacts - Maintain product catalog - Manage quotes, orders, and invoices |
| Manage Service Cases | 15% | - Create and manage cases
|
Answers to the Most Common Questions About Microsoft Dynamics CRM 2013 Applications
The MB2-700 exam is the official Microsoft exam for Microsoft Dynamics CRM 2013 Applications. Passing it earns you the Microsoft Specialist: Microsoft Dynamics CRM 2013 Applications credential, which sits at the Specialist level. It is also connected to Microsoft Dynamics CRM 2013, so what you learn carries over if you plan to pursue those paths as well. Employers treat the certification as verified proof of skill, which is why structured preparation with 2Pass4sure's practice questions pays off.
The MB2-700 exam contains 40-60 questions, and the time limit is 90 minutes. Translate that into a pacing plan before exam day: know roughly how long you can afford per item, flag anything that stalls you, and circle back at the end instead of burning minutes. Two or three full timed sessions in 2Pass4sure's test engine will teach you that rhythm far better than untimed reading ever will.
The passing score for the MB2-700 exam is 700 / 1000, and the official registration fee is $165 USD. Remember that a failed attempt means paying that fee again in full for a retake, so treat self-assessment as part of the budget: run 2Pass4sure's practice questions under timed conditions and only book your seat once your scores sit comfortably above the passing bar.
No formal prerequisites; recommended hands-on experience with Microsoft Dynamics CRM 2013 Eligibility details can change, so before you register, confirm the current requirements on the official exam page: https://www.microsoft.com/en-us/learning/exam-mb2-700.aspx.
You can book the MB2-700 exam through the official registration channels below:
Exam delivery method: Onsite at Pearson VUE test centers / Online proctored.
Microsoft points candidates to the following official training options:
- MOC 80545: Customer Service in Microsoft Dynamics CRM 2013
- MOC 80546: Sales in Microsoft Dynamics CRM 2013
- Introduction to Microsoft Dynamics CRM 2013
Once the coursework has built your foundation, the fastest way to turn theory into exam readiness is drilling with 2Pass4sure's 90 practice questions for the Microsoft Dynamics CRM 2013 Applications exam.
Yes. 2Pass4sure offers a free PDF demo of the Microsoft Dynamics CRM 2013 Applications practice questions on the samples page, so you can judge the format and quality yourself before paying anything. Every purchase also includes 365 days of free updates, and after the product expires you can extend the update service at a 50% discount from within your member zone.
If you take the corresponding exam within 60 days of purchase and do not pass, 2Pass4sure backs you with a 100% money-back guarantee. To claim it, submit a scanned copy of your exam enrollment slip together with your official Score Report PDF within 2 days of the exam, and the refund is processed within 7 days. The guarantee does not apply to attempts made within the first 3 days after purchase, to products downloaded without actually sitting the exam, or to free materials and expired orders, and the candidate name must match the payer's name. If you would rather have study material than money, you can instead exchange for two additional exam products of equal value, free of charge, while keeping the update service on your original purchase. Delivery itself is instant: your download is available right after payment and a copy reaches your mailbox within one minute — if nothing arrives within 2 hours, contact customer service. You may install the product on as many computers as you need.
The official Microsoft Dynamics CRM 2013 Applications blueprint is organized into 6 domains. The leading areas are:
- Manage Knowledge Base — 5% of the exam
- Manage Leads and Opportunities — 20% of the exam
- Manage Service Cases — 15% of the exam
For the complete domain-by-domain breakdown with every subtopic, see the Exam Topics outline above.
Microsoft Dynamics CRM 2013 Applications Sample Questions:
Question 1
Microsoft Dynamics CRM Client for Outlook is installed.
You view an email message from an existing customer. The customer requests a proposal for new business.
You need to create a record for the email message that ensures other users can see the email message.
What should you do?
A. Track the email from Outlook by using the Track feature. Then convert the tracked email message to an Opportunity by using the Convert To feature.
B. Track the email message from Outlook by using the Track feature. Then convert the tracked email message to a Lead by using the Convert To feature.
C. Track the email message from Outlook by using the Track feature. Then convert the tracked email message to a case by using the Convert To feature.
D. Use details from the email message to create an Opportunity by using the Quick Create form.
Question 2
You are creating a case from an email message by using the Microsoft Dynamics CRM Outlook client.You need to complete the task by using the least number of steps.
What should you do?
A. Track the email message from Outlook in Microsoft Dynamics CRM by using the Track
feature.
Use the View in CRM feature to open the Microsoft Dynamics CRM email record.
Convert the Microsoft Dynamics CRM email message to a case after the Microsoft
Dynamics CRM email record opens.
B. Track the email message from Outlook in Microsoft Dynamics CRM.
Create a case in Microsoft Dynamics CRM and set the Customer field of the case to the
account of the person who sent the email message.
Change the Set Regarding field on the email message to the case.
C. Create a new case from the Outlook email message by using the Set Regarding feature.
Set the Customer field of the case to the account of the person who sent the email
message.
D. Create a new case from the Outlook email message by using the Track and Convert To
Case features. Set the Customer field of the case to the account of the person who sent
the email message.
Question 3
Which business is an example of an outgoing service scenario?
A. a hospital emergency room
B. a blood donation center
C. an attorney
D. a landscaping service
Question 4
You need to schedule a resource for a service during a business closure.
Which statement is true?
A. You can schedule the resource if the Do not observe option for the resource is selected.
B. You can schedule the resource if the resource is a user who is also the owner of the service.
C. You cannot schedule resources for a service during a business closure.
D. You can schedule the resource if the start date is before the business closure period, or the schedule end date and time is after the business closure period.
Question 5
CORRECT TEXT
Which definition is used to describe how users or equipment are combined to perform a service?
A selection rule
B. resource
C. scheduling
D. weekly schedule
Solutions:
| Question 1 Answer: A | Question 2 Answer: D | Question 3 Answer: D | Question 4 Answer: A | Question 5 Answer: Only visible for members |
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