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Nortel 920-160 Exam Overview:

Certification Vendor:Nortel
Exam Name:NNCSS-Communication Server (CS) 1000 Rls.4.0 Hardware Installation and Maintenance
Exam Number:920-160
Exam Format:Multiple Choice
Available Languages:English
Related Certifications:NNCSS (Nortel Networks Certified Support Specialist)
Sample Questions: DOWNLOAD DEMO
Exam Way:Pearson VUE or authorized Nortel testing center (historical onsite delivery).
Pre Condition:No publicly documented prerequisite found; typically intended for technicians supporting Nortel Communication Server 1000 Rls.4.0 hardware.
Official Syllabus URL:https://app97.nortelnetworks.com/cgi-bin/teds/cs/maintc.jsp?category=12&level=2&subcategory=12

Nortel 920-160 Exam Syllabus Topics:

SectionObjectives
Safety and Operational Practices- Best Practices
  • 1. Equipment handling procedures
  • 2. Electrical and ESD safety
  • 3. Maintenance documentation
Troubleshooting- Fault Isolation
  • 1. Alarm interpretation
  • 2. Hardware fault identification
  • 3. Diagnostic tools and logs
  • 4. Recovery and replacement procedures
Hardware Installation- Installation Procedures
  • 1. Equipment installation
  • 2. Power and cabling connections
  • 3. Site preparation requirements
  • 4. Initial hardware verification
Hardware Maintenance- Maintenance Operations
  • 1. System status verification
  • 2. Preventive maintenance
  • 3. Field replacement procedures
  • 4. Hardware diagnostics
Communication Server 1000 Hardware Architecture- System Components
  • 1. CS 1000 hardware platform overview
  • 2. Cabinets, shelves, and cards
  • 3. Peripheral equipment identification

Nortel 920-160 Exam FAQ — What Candidates Ask Most

The 920-160 exam is the official Nortel exam for Nortel Nncss-communication server(cs)1000 Rls.4.0 Hardware I and M. Passing it earns you the NCSS credential, which sits at the Specialist (NNCSS) level. It is also connected to NNCSS (Nortel Networks Certified Support Specialist), so what you learn carries over if you plan to pursue those paths as well. Employers treat the certification as verified proof of skill, which is why structured preparation with 2Pass4sure's practice questions pays off.

No publicly documented prerequisite found; typically intended for technicians supporting Nortel Communication Server 1000 Rls.4.0 hardware. Eligibility details can change, so before you register, confirm the current requirements on the official exam page: https://app97.nortelnetworks.com/cgi-bin/teds/cs/maintc.jsp?category=12&level=2&subcategory=12.

Yes. 2Pass4sure offers a free PDF demo of the Nortel Nncss-communication server(cs)1000 Rls.4.0 Hardware I and M practice questions on the samples page, so you can judge the format and quality yourself before paying anything. Every purchase also includes 365 days of free updates, and after the product expires you can extend the update service at a 50% discount from within your member zone.

If you take the corresponding exam within 60 days of purchase and do not pass, 2Pass4sure backs you with a 100% money-back guarantee. To claim it, submit a scanned copy of your exam enrollment slip together with your official Score Report PDF within 2 days of the exam, and the refund is processed within 7 days. The guarantee does not apply to attempts made within the first 3 days after purchase, to products downloaded without actually sitting the exam, or to free materials and expired orders, and the candidate name must match the payer's name. If you would rather have study material than money, you can instead exchange for two additional exam products of equal value, free of charge, while keeping the update service on your original purchase. Delivery itself is instant: your download is available right after payment and a copy reaches your mailbox within one minute — if nothing arrives within 2 hours, contact customer service. You may install the product on as many computers as you need.

The official Nortel Nncss-communication server(cs)1000 Rls.4.0 Hardware I and M blueprint is organized into 5 domains. The leading areas are:

  • Communication Server 1000 Hardware Architecture
  • Hardware Maintenance
  • Hardware Installation

For the complete domain-by-domain breakdown with every subtopic, see the Exam Topics outline above.

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