Exam Name: BCM50 Rls.2.0 and BCM200/400 Rls.4.0 Config and Maintenance
Certification Provider: Nortel
Corresponding Certification: Nortel Other Certification
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Check Updated on: Sep 23, 2026
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The Nortel BCM50 Rls.2.0 and BCM200/400 Rls.4.0 Config and Maintenance has a reputation for catching unprepared candidates off guard, and the 920-197 is no exception in 2026. Rather than guessing what the exam will feel like, work through the 44 practice questions at 2Pass4sure and walk in knowing what to expect.
Nortel 920-197 Exam Overview:
| Certification Vendor: | Nortel (Avaya) |
|---|---|
| Exam Name: | Nortel BCM50 Release 2.0 and BCM200/400 Release 4.0 Configuration and Maintenance |
| Exam Number: | 920-197 |
| Available Languages: | English |
| Exam Format: | Multiple choice questions |
| Sample Questions: | DOWNLOAD DEMO |
| Pre Condition: | Familiarity with BCM systems and basic telephony/IP networking concepts is recommended. |
Nortel 920-197 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Backup and Upgrade Procedures | - Software upgrade and patch management - Configuration backup and restore |
| Maintenance and Troubleshooting | - System monitoring and diagnostics - Fault isolation and troubleshooting procedures |
| System Overview | - BCM architecture and components overview - Release differences between BCM50 Rls.2.0 and BCM200/400 Rls.4.0 |
| Telephony Features and System Programming | - User extensions and call routing configuration - Voicemail, auto-attendant, and feature setup |
| Installation and Initial Configuration | - Hardware setup and system initialization - Basic system programming and network configuration |
Nortel 920-197 Exam — Answers to Your Questions
The Nortel BCM50 Rls.2.0 and BCM200/400 Rls.4.0 Config and Maintenance (exam code 920-197) is the exam you pass to earn the Nortel Other Certification certification. If you are mapping out a certification path with Nortel, this exam is a milestone worth planning around.
Familiarity with BCM systems and basic telephony/IP networking concepts is recommended.
Eligibility rules can be adjusted by Nortel over time, so before you register, confirm the current requirements on the official exam page.
Yes. 2Pass4sure offers a free PDF demo of the 920-197 practice questions, so you can judge the quality of the material firsthand before paying anything. Every purchase also includes 365 days of free updates — if Nortel changes the exam during that year, your material changes with it. And when the free update period expires, you can extend it at a 50% discount from within your member zone.
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The official Nortel BCM50 Rls.2.0 and BCM200/400 Rls.4.0 Config and Maintenance outline divides the exam content into 5 main domains. The first three are:
- Backup and Upgrade Procedures
- System Overview
- Maintenance and Troubleshooting
That is only the headline view — scroll back up to the Exam Topics section on this page for the complete domain-by-domain breakdown before you plan your study schedule.
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