The Nortel Contact Center Rls. 7.0 Sales Engineering (exam code 920-178) is the exam you pass to earn the Nortel Other Certification certification, a credential at the Professional level. It is also connected with related credentials such as Nortel Contact Center Release 7.0 Certification. If you are mapping out a certification path with Nortel, this exam is a milestone worth planning around.

Recommended familiarity with Nortel Contact Center Release 7.0 fundamentals and telephony/contact center concepts

Eligibility rules can be adjusted by Nortel over time, so before you register, confirm the current requirements on the official exam page.

Yes. 2Pass4sure offers a free PDF demo of the 920-178 practice questions, so you can judge the quality of the material firsthand before paying anything. Every purchase also includes 365 days of free updates — if Nortel changes the exam during that year, your material changes with it. And when the free update period expires, you can extend it at a 50% discount from within your member zone.

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The official Nortel Contact Center Rls. 7.0 Sales Engineering outline divides the exam content into 4 main domains. The first three are:

• Sales Engineering and Solution Design
• Feature and Functionality Overview
• Contact Center Architecture and Components

That is only the headline view — scroll back up to the Exam Topics section on this page for the complete domain-by-domain breakdown before you plan your study schedule.