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SAP C_FSM_2601 Exam Syllabus Topics:

SAP Certified - SAP Field Service Management Sample Questions:

1. Which feature of SAP Field Service Management helps to provide information to and collect information from service technicians?
Choose the correct answer.

A) Autoscheduling
B) Customer self service
C) Smartforms and feedback (checklists)

2. Which statements are true with regards to the difference between online and offline reports?
There are three correct answers.

A) All data required for an online report is read from the FSM cloud.
B) The data required for an offline report can be read from either the FSM Cloud or from the FSM mobile app.
C) Online reports are generated in the FSM cloud and returned to the client (mobile or web).
D) Offline reports are generated by the mobile device without needing a data connection to the FSM cloud.

3. Customer use self-service through the portal and the chat assistant.
Choose the correct answer.

A) False
B) True

4. The Field Service Management Cloud and mobile apps have no limitations in terms of overall database size (data and attachments) and the amounts of records in tables/DTOs.
Choose the correct answer.

A) False
B) True

5. How does Joule integrate with SAP Cloud ALM? (Choose all that apply)
There are three correct answers.

A) By providing generative AI-driven insights
B) By enhancing marketing campaigns
C) By delivering smart notifications and checks
D) By automating task prioritization

Solutions: