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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. You're a Workspace Owner and App Manager for your company's Slack Enterprise Grid instance.
The Human Resources (HR) team wants to pilot a Wellness app for employees.
As an App Manager, what are the two key considerations you should understand before installing the app in Slack?
(Select the TWO best answers.)

A) Is this app available in the Slack App Directory?
B) What are the external services or APIs the app is connecting to?
C) Does the app meet data security policies for your organization?
D) Does the app connect with your HR system?

2. Incident managers at your organization use ServiceNow for incident response.
What is the benefit of integrating Slack with an app like ServiceNow?

A) Integrating an app gives you a unified view into what's happening in the app natively, without ever having to leave Slack.
B) Integrating an app allows third parties to access your Slack data and recommend similar apps to you in the future.
C) Integrating an app means you never have to log in to the app natively.
D) Integrating an app allows you to bypass security settings since they're not applicable in Slack.

3. At which point in the process should you claim your relevant domains for your Enterprise Grid organization?

A) Never. Slack will automatically claim the domains for you when you purchase Enterprise Grid.
B) Any time. Workspaces created prior to domain claiming will be shut down automatically.
C) Before purchasing Enterprise Grid. It is important to claim domains while still on the free plan.
D) As soon as possible. This feature is not retroactive, so workspaces created prior to claiming the domain will continue to exist as standalone workspaces.

4. Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These
"Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.
How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?

A) Have the "Ambassadors" conduct app review in the channel, using emoji to alert the Admins to whitelist the app.
B) Add the "Ambassadors" as "selected members or groups" to manage Approved Apps.
C) Promote the "Ambassadors" to Workspace Owners in Slack.
D) Promote the "Ambassadors" to Workspace Admins in Slack.

5. As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You'd like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don't need to save for more than one month.
How should you set up your data retention policies?
(Select the best answer.)

A) Set the retention policy for public channels to keep all messages, and allow members to determine how long they'd like to keep messages in private channels.
B) Set the retention policy for private channels to keep everything, and set the retention policy for public channels to one month.
C) Set your global message retention policies for one month, and adjust retention settings for important channels to keep everything.
D) Keep the default retention settings, but set a message retention policy of one month for channels with less important information.

Solutions: