Exam Name: Salesforce Certified B2B Solution Architect
Certification Provider: Salesforce
Corresponding Certification: Architect Exams
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Salesforce Arch-301 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Solution Design and Architecture Strategy | - Scalable Solution Design
|
| Topic 2: B2B Solution Architecture Foundations | - Order Lifecycle Management
|
| Topic 3: Integration and Data Architecture | - Data Architecture
|
| Topic 4: Security and Identity | - Access Control
|
Salesforce Certified B2B Solution Architect Sample Questions:
UC Foods, a global manufacturing organisation, builds and sells a varietyof food processing equipment on its B2B Commerce site. Customers often tailor their equipment by selecting from several product variants.
Depending on the options selected, an order will sometimes require manual intervention by a sales person to determinethe price for the customized piece of equipment.
Once the machines have been purchased, each machine comes with a 1-year warranty, which entitles the customer to quarterly visits to inspect and perform maintenance on the machines to keep them in proper working order.
How can a Solution Architect use a multi-cloud solution to address the needs of the organization to efficiently support the selling of equipment and planning of quarterly visits for the machines?
- A. Use a third-party plugin configurator to support the selection of the product options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Field Service Maintenance Plans.
- B. Use the B2B Commerce aggregated product or dynamic kits to drive the selection of the product options, then automatically create a case when manual intervention is required. For the quarterly visits, use Service Contracts and Entitlements.
- C. Use the B2B Commerce aggregated product or dynamic kits to drive the selection of theproduct options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Field Service Maintenance Plans.
- D. Use the B28 Commerce aggregated product or dynamic kits to drive the selection of the product options, then create a CPQ quote when manual intervention is required. For the quarterly visits, use Service Contracts and Entitlements.
Correct Answer: C 🗳️
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AC Computers has decided to extend its existing Sales Cloud solution by implementing Service Cloud and Marketing Cloud Account Engagement. AC Computers has defined two different work streams for Service Cloud and Marketing Cloud Account Engagement and wants each workstream to work iteratively in separate sandboxes and migrate to a single sandbox for UAT and integration testing. With the multiple workstreams, AC Computers needs a more rigorous change management process and an audit process.
Which two options should AC Computers consider to support both implementation workstreams?
Choose 2 answers
- A. Use scratch orgs and continuous deployment tools to merge the workstream builds.
- B. Use multiple development sandboxes and merge the workstream builds using change sets.
- C. Use package-based deployments and scratch orgs to merge the workstream builds.
- D. Use a version control system and CLI-based deployment tools to merge the workstream builds.
Correct Answer: A,D 🗳️
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Universal Containers (UC) recently completed its migration to Lightning Experience, with sales users automatically moving to Lightning. This initiative was a massive undertaking by UC, as it had a tremendous amount of legacy functionality migrated over to Lightning from Classic. The CIO would like to make sure that UC is able to track adoption of the migrated functionality over from Classic to Lightning and what specifically was migrated.
Which two proposals should a Solution Architect recommend?
Choose 2 answers
- A. Provide the CIO the ability to roll back all changes once they feel Lightning is not adequate for their needs.
- B. Provide the CIO a list of the User Stories around the new functionality and the Gap Analysis done between Classic and Lightning.
- C. Align with the CIO around the fact that while the functionality has been migrated, the data created between Classic and Lightning will remain exactly the same.
- D. Track Adoption Rateswithin the Lightning Usage, and monitor a change in metrics within existing reports and dashboards.
Correct Answer: B,D 🗳️
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Universal Containers (UC) is about to embark on a digital transformation initiative to make all of its back- office systems data visible to employees, customers. And partners via front-office capabilities like Salesforce.
The CIO has asked the team to identify their various systems, both back- and front-office, and correctly identify the proper use of those systems. The team plans to utilise the Systems of Engagement framework to classify their systems based on how they will be utilized within the enterprise architecture.
Salesforce is being utilued as the master for all sales data-like Opportunities, Quotes, and Cart data-and an ERP is the master for all invoice, order, and payment data.
How should the Solution Architect segment opportunities and order data in Salesforce*
- A. System of record (SOP.) for Opportunities and System of Engagement for Orders
- B. SOR for Opportunities and SOR for Orders
- C. System of Engagement for Opportunities and SOR for Orders
- D. SOR for Opportunities and System of Intelligence for Orders
Correct Answer: A 🗳️
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AW Computing (AWC) has just completed a multi-cloud implementation for Salesforce and is facing major user adoption challenges. Users are complaining that the system is complicated and hard to navigate.
What can the Center of Excellence (CoE) for Salesforce do to help increase user adoption?
- A. Break down training materials into quick reference guides for job-specific functions.
- B. Ensure each team has a Salesforce champion that can provide one-on-one training.
- C. Place all training materials on the home page so users can find them easily.
- D. Record hour-long pieces of training for each job role so users can review on their own time.
Correct Answer: A 🗳️
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