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Avaya 3001 Exam Syllabus Topics:

Avaya IP Office Configuration and Maintenance Sample Questions:

1. A customer uses a call accounting system and account codes in the IP Office to keep track of billable spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.

A) Add the Client CLI information to the Incoming Call Route.
B) Enable CLI tracking
C) Add the CLI information to the Account Code.
D) Enable Forced Account Code on the Incoming Call Rout created for the client CLI.

2. In which folder on the SD card would you place the firmware files (.bin) for an IP telephone?

A) /dynamic
B) /Ivmail
C) /primary
D) /temp
E) /backup

3. A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow thorn to do this? (Choose two.)

A) SSH session to the IP Office address
B) System Status Application
C) Telnet session to the IP Office
D) Web session to the IP Office address

4. What information must be collected to document a failed incoming call to a group from an automated attendant? (Choose two.)

A) Auto attendant WAVE file
B) Network packet sniff from the IP Office port
C) IP Office and VoiceMail Pro traces
D) Line circuit ID
E) IP office configuration file and VoiceMail Pro call flow

5. When using the System Status Application to troubleshoot an issue, which two are used for collecting data? (Choose two.)

A) Resource view
B) Development Tracing
C) Selective View
D) Continuous Log
E) Snapshot

Solutions: