Exam Name: ACSS Small and Medium Enterprise (SME) Communications
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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Updated: Sep 13, 2026
No. of Questions: 103 Questions & Answers with Testing Engine
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- Total Questions: 103
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- Total Questions: 103
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Preparing for the Avaya ACSS Small and Medium Enterprise (SME) Communications exam while holding down a job leaves little room for wasted effort. 2Pass4sure condenses 103 carefully verified practice questions into a focused 3000-2 study package, so every hour you invest actually moves you toward a passing score.
Avaya 3000-2 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | ACSS Small and Medium Enterprise (SME) Communications |
| Exam Number: | 3000-2 / 3000.2 |
| Available Languages: | English |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) – IP Office Platform Support Avaya Certified Integration Specialist (ACIS) – IP Office Implementation |
| Exam Format: | Multiple Choice Questions (MCQs) |
| Real Exam Qty: | 103 |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Delivered via Avaya Learning Center online testing or authorized proctored exam platforms such as Pearson VUE (subject to current Avaya credential program delivery methods). |
| Pre Condition: | Experience administering Avaya IP Office systems is recommended; official Avaya training may be required for credential track eligibility. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Feature Implementation and Services | - IP Office Functional Services
|
| Installation, Configuration and Licensing | - System Setup Tasks
|
| Troubleshooting and Maintenance | - Problem Analysis Techniques
|
| IP Office SME Communications Fundamentals | - Platform and Components Overview
|
Avaya 3000-2 Exam: Everything You Wanted to Ask
The 3000-2 exam is the official Avaya exam for Avaya ACSS Small and Medium Enterprise (SME) Communications. Passing it earns you the Avaya-Certification credential, which sits at the Support Specialist / Professional level. It is also connected to Avaya Certified Support Specialist (ACSS) – IP Office Platform Support, Avaya Certified Integration Specialist (ACIS) – IP Office Implementation, so what you learn carries over if you plan to pursue those paths as well. Employers treat the certification as verified proof of skill, which is why structured preparation with 2Pass4sure's practice questions pays off.
Experience administering Avaya IP Office systems is recommended; official Avaya training may be required for credential track eligibility. Eligibility details can change, so before you register, confirm the current requirements on the official exam page: https://www.avaya-learning.com/.
Yes. 2Pass4sure offers a free PDF demo of the Avaya ACSS Small and Medium Enterprise (SME) Communications practice questions on the samples page, so you can judge the format and quality yourself before paying anything. Every purchase also includes 365 days of free updates, and after the product expires you can extend the update service at a 50% discount from within your member zone.
If you take the corresponding exam within 60 days of purchase and do not pass, 2Pass4sure backs you with a 100% money-back guarantee. To claim it, submit a scanned copy of your exam enrollment slip together with your official Score Report PDF within 2 days of the exam, and the refund is processed within 7 days. The guarantee does not apply to attempts made within the first 3 days after purchase, to products downloaded without actually sitting the exam, or to free materials and expired orders, and the candidate name must match the payer's name. If you would rather have study material than money, you can instead exchange for two additional exam products of equal value, free of charge, while keeping the update service on your original purchase. Delivery itself is instant: your download is available right after payment and a copy reaches your mailbox within one minute — if nothing arrives within 2 hours, contact customer service. You may install the product on as many computers as you need.
The official Avaya ACSS Small and Medium Enterprise (SME) Communications blueprint is organized into 4 domains. The leading areas are:
- Installation, Configuration and Licensing
- Troubleshooting and Maintenance
- Feature Implementation and Services
For the complete domain-by-domain breakdown with every subtopic, see the Exam Topics outline above.
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
Which two are power options for IP telephones on the IP Office? (Choose two.)
- A. 1151D1 Individual Power Supply and the 1151D2 Individual Power Supply with Battery Backup
- B. Power over Ethernet switch conforming to 802.3af standards
- C. Class "A" 24 volt power supply
- D. Class "B" 24 Volt power supply
When converting a 4620 series IP Phone to a VPN phone, which option on the phone must be changed on the phone and the 46xxupgrade.scr file to redirect the phone to the new firmware?
- A. Group Number
- B. Gatekeeper Location
- C. VLAN ID
- D. Network Region
After upgrading an IP Office to an IP500v2, a customer complains that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?
- A. Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
- B. Upgrade Delta Server to the latest release using the IP Office Admin software.
- C. Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
- D. Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
Which three must be completed for an IP Office user to be counted in CCR as an agent?
(Choose three.)
- A. User must be a member of a hunt group.
- B. Forced Login Code must be entered on the user's Supervisor tab.
- C. CCR Agent must be checked on the user's Supervisor tab.
- D. Force Account Code must be checked on the user's Supervisor tab.
- E. A valid CCR Agent license must be installed in the IP Office configuration.
Secure Digital (SD) card commands can be invoked from which three sources? (Choose three.)
- A. IP Office System Monitor
- B. VoiceMail Pro Client
- C. IP Office Manager
- D. Avaya phones
- E. System Status Application (SSA)
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