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Avaya 6002-1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance, Monitoring & Troubleshooting | 10% | - Backup and restore procedures - Common fault isolation and resolution - Alarm monitoring and logging - Gateway and endpoint troubleshooting |
| System Configuration & Administration | 30% | - Media gateways and circuit packs - IP endpoints, DCP, and SIP devices - SAT commands and system parameters - Trunk groups, signaling, and call routing |
| Features, Protocols & Interoperability | 15% | - Shuffling, hairpinning, and media management - Integration with Session Manager and third-party systems - Encryption and security settings - SIP, H.323, and DCP protocols |
| Avaya Aura Communication Manager R6.0 Installation & Deployment | 25% | - System Platform and WebLM licensing - Server platforms and templates - Survivable remote and duplex configurations - Software installation and upgrade procedures |
| CM Messaging Integration & Configuration | 20% | - Voice mail features and call coverage - CM Messaging server installation - Mailbox and user provisioning - Integration with Communication Manager |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
1. What two pieces of information does the product licensing and delivery system (PLDS) required to be entered for a license file to be generated? (Choose two)
A) MAC address
B) Serial number
C) License activation code
D) Platform type
2. A customer has selected Avaya Aura CM_survremote_embedded template.
Which Avaya server should be used?
A) S8800 Server
B) S8730 Server 8Gb RAM
C) S8510Server with 8GB RAM
D) S8300D Server
3. Which three procedures are used to determine whether a gateway with a survivable remote server has lost its H.248 link (connection) to the main (Primary) servers? (Choose three)
A) Execute the Communication Manager command display alarms, to see whether the No Service Timeout Timer (NSTT) has expired
B) Execute the command status H.248 line from the remote gateway, to determine whether the link to the main server is active
C) Execute the SAT command List media-gateway from the remote survivable server, to determine whether the media gateway is registered with a survivable server
D) Execute the Communication Manager command display alarms, to see whether the Link Loss Delay timer has expired
E) Execute the SAT command status media-gateways, to determine which media gateways are not registered to the main server
4. A user at extension 1111 complaints that when dialing extension 2222, the call is the call is unexpectedly answered by a person at extension 3333. All other calls made are connected as expected. There is not display on the phone. While at the SAT, the technician has the user repeat the call to extension 2222
Which command identifies the reason this phone call is behaving in the expected way?
A) List trace station 3333
B) Display station 3333
C) Status station 1111
D) List trace station 1111
5. A customer needs to set up SIP integration on Communication Manager Messaging Application 6.0
What are three pieces of information that are needed to meet this requirement? (Choose three)
A) SIP domain
B) Transport Method
C) Hunt Group number
D) Signaling group number
E) Extension length
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: D | Question # 3 Answer: C,D,E | Question # 4 Answer: D | Question # 5 Answer: A,B,E |
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