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Avaya 78200X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IP Office™ Platform Configuration and Maintenance Exam 78200X |
| Exam Number: | 78200X |
| Available Languages: | English |
| Exam Format: | Multiple Choice |
| Recommended Training: | Avaya Learning - IP Office Training |
| Exam Registration: | Avaya Certification Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online or onsite proctored exam via authorized Avaya testing platforms |
| Official Syllabus URL: | https://www.avaya.com/en/training/certification/ |
Avaya 78200X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Telephony and Routing Configuration | - Trunk configuration (SIP, analog, digital) - Call routing and dial plans |
| User and Extension Management | - Extension assignment and management - User creation and profiles |
| IP Office Platform Overview | - Licensing and system modes - System architecture and components |
| Voicemail and Messaging | - Voicemail Pro configuration - Messaging and call flow setup |
| Maintenance and Troubleshooting | - Backup, restore, and upgrades - System monitoring and diagnostics |
| Installation and Initial Configuration | - Basic system programming and configuration tools - System installation and setup |
78200X Exam FAQ: What Candidates Ask Most
The Avaya IP Office™ Platform Configuration and Maintenance (exam code 78200X) is the exam you pass to earn the Avaya IP Office Platform Configuration and Maintenance certification. If you are mapping out a certification path with Avaya, this exam is a milestone worth planning around.
You can book the 78200X exam through the official registration channels below:
How the exam is taken: Online or onsite proctored exam via authorized Avaya testing platforms.
Avaya lists the following official training options for candidates preparing for this exam:
Once you have worked through the training, measure your readiness with the 132 practice questions from 2Pass4sure — they show you exactly which topics still need attention before you book the exam.
Yes. 2Pass4sure offers a free PDF demo of the 78200X practice questions, so you can judge the quality of the material firsthand before paying anything. Every purchase also includes 365 days of free updates — if Avaya changes the exam during that year, your material changes with it. And when the free update period expires, you can extend it at a 50% discount from within your member zone.
Every 78200X purchase at 2Pass4sure is backed by a 100% Money Back Guarantee: if you take the corresponding exam within 60 days of your purchase and do not pass, you can apply for a full refund. The guarantee has clear conditions — it does not apply if you sit the exam within 3 days of purchase, if you downloaded the material but never actually took the exam, or to free materials and expired orders, and the candidate name must match the payer name. To file a claim, send a scan of your exam enrollment slip together with your official Score Report PDF within 2 days of the exam; claims are processed within 7 days. If you would rather not take a refund, you can exchange the product instead and receive two additional exam preparation products of equal value for free, while your original product keeps its update service. Delivery itself is instant: your material is available for download right after payment and is also sent to your email within one minute — if it has not arrived within 2 hours, contact our customer service. There is no limit on how many computers you can install it on.
The official Avaya IP Office™ Platform Configuration and Maintenance outline divides the exam content into 6 main domains. The first three are:
- Telephony and Routing Configuration
- IP Office Platform Overview
- Installation and Initial Configuration
That is only the headline view — scroll back up to the Exam Topics section on this page for the complete domain-by-domain breakdown before you plan your study schedule.
Avaya IP Office™ Platform Configuration and Maintenance Sample Questions:
A customer has requested that all users should be prevented from dialing international numbers.
What is the quickest way to apply the short code to the system's short codes?
- A. Apply the short code to the ARS table.
- B. Apply the short code to each user individually.
- C. Apply the short code to a user right.
- D. Apply the short code to all external lines.
Correct Answer: A 🗳️
Which application is used to access the IP Office Security Settings?
- A. Monitor Application
- B. Manager Application
- C. Web Manager Application
- D. System Status Application
Correct Answer: B 🗳️
Explanation: Only visible for 2Pass4sure members. You can sign-up / login (it's free).
Which two methods are voicemails to email with the Voicemail Pro? (Choose two.)
- A. SNMP
- B. SMTP
- C. Outlook
- D. MAPI
- E. TAPI
Correct Answer: B,D 🗳️
Explanation: Only visible for 2Pass4sure members. You can sign-up / login (it's free).
Where is the TCP Streaming Tool found?
- A. in Manager
- B. in Web Manager
- C. in Monitor
- D. in SSA
Correct Answer: C 🗳️
Explanation: Only visible for 2Pass4sure members. You can sign-up / login (it's free).
You are installing a Server Edition. The New Hardware screen detects the presence of a second hard drive.
For which application is this normally used?
- A. Web Services
- B. One-X® Portal
- C. Call Detail Records
- D. Avaya Contact Recorder
- E. Voicemail Pro
Correct Answer: E 🗳️
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