The Avaya Selling Avaya Contact Center Solutions for IP Office - APSS Online Test (exam code 2M00001A) is the exam you pass to earn the Avaya APSS certification, a credential at the Associate level. It is also connected with related credentials such as Avaya IP Office, Avaya Contact Center Solutions. If you are mapping out a certification path with Avaya, this exam is a milestone worth planning around.

The 2M00001A exam includes 71 questions, and you have 60-90 to complete them. With that many questions on the clock, pacing is part of the challenge: divide your time into rough blocks as you go, and flag the items that stall you so you can circle back at the end instead of burning minutes on a single question. A week or two before your exam date, sit at least one full timed session in the 2Pass4sure test engine under the same time limit, so the pace feels familiar rather than frantic on the day.

You need Approximately 70%-75% to pass the 2M00001A exam, and the official registration fee is $25-50 (varies by region and training partner). That fee is due again in full for every retake, which makes thorough preparation the cheaper investment by far. Before you book your seat, test yourself with the 2Pass4sure practice questions until you are scoring comfortably above the passing mark on a consistent basis — it is the simplest way to avoid paying for the same exam twice.

No strict prerequisites, but familiarity with Avaya IP Office or basic telephony sales concepts is recommended.

Eligibility rules can be adjusted by Avaya over time, so before you register, confirm the current requirements on the official exam page: view the official 2M00001A exam information.

You can book the 2M00001A exam through the official registration channels below:

• Avaya Learning Portal

How the exam is taken: Online proctored exam via Avaya certification or partner platforms.

Avaya lists the following official training options for candidates preparing for this exam:

• Avaya IP Office Contact Center Training

Once you have worked through the training, measure your readiness with the 71 practice questions from 2Pass4sure — they show you exactly which topics still need attention before you book the exam.

Yes. 2Pass4sure offers a free PDF demo of the 2M00001A practice questions, so you can judge the quality of the material firsthand before paying anything. Every purchase also includes 365 days of free updates — if Avaya changes the exam during that year, your material changes with it. And when the free update period expires, you can extend it at a 50% discount from within your member zone.

Every 2M00001A purchase at 2Pass4sure is backed by a 100% Money Back Guarantee: if you take the corresponding exam within 60 days of your purchase and do not pass, you can apply for a full refund. The guarantee has clear conditions — it does not apply if you sit the exam within 3 days of purchase, if you downloaded the material but never actually took the exam, or to free materials and expired orders, and the candidate name must match the payer name. To file a claim, send a scan of your exam enrollment slip together with your official Score Report PDF within 2 days of the exam; claims are processed within 7 days. If you would rather not take a refund, you can exchange the product instead and receive two additional exam preparation products of equal value for free, while your original product keeps its update service. Delivery itself is instant: your material is available for download right after payment and is also sent to your email within one minute — if it has not arrived within 2 hours, contact our customer service. There is no limit on how many computers you can install it on.

The official Avaya Selling Avaya Contact Center Solutions for IP Office - APSS Online Test outline divides the exam content into 4 main domains. The first three are:

• Integration and Deployment
• Selling Value Proposition
• Solution Components

That is only the headline view — scroll back up to the Exam Topics section on this page for the complete domain-by-domain breakdown before you plan your study schedule.