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HP HP2-H69 Exam Syllabus Topics:

HP Selling HP Device as a Service 2018 Sample Questions:

1. What are the customer benefits of DaaS Analytics and Proactive Management that come with the Enhanced and Premium HP DaaS plans? (Select two.)

A) an HP helpdesk service for end-users that is available 24/7
B) HP Service Experts working with channel partners to provide insights into a customer's device environment
C) actionable reports to help customer optimize IT resources
D) Accidental Damage Protection
E) next business day hardware support, practically anywhere in the world

2. Who is primarily responsible for the installation of the lightweight software client app on devices for the HP DaaS Analytics and Proactive Management service?

A) HP Service Experts
B) external IT Admin Experts
C) customer IT Admins
D) channel partner IT Admins

3. Which type of customer IT environment is ideal for the Standard plan?

A) one with limited internal IT resources that is ready to outsource to a full device management service
B) one that has low IT bandwidth to manage security updates across a multi-OS device environment
C) one with HP devices that is looking for an automatic parts replacement service
D) one that is self-managed, but with a desire for some device health analytic insights

4. What is an end-user productivity issue that could indicate an opportunity for HP DaaS?

A) a need for end-user training to enhance Microsoft Office application skills
B) poor access to timely information
C) a high proportion of mobile employees who need to be monitored to ensure they are on the job
D) device reliability issues from an aging device fleet that cause end-user downtime

Solutions: