Topics of SHRM SHRM-CP: Society for Human Resource Management Certified Professional Exam

Candidates must know the exam topics before they start of preparation. because it will really help them in hitting the core. Our SHRM SHRM-CP exam dumps will include the following topics:

Module 1: Define

Introduction to SHRM

• History of SHRM
• Project teams
• Examples of SHRM results
• Voice of the customer (VOC)
• Business opportunity
• CTx (quality, time, cost)
• Need for SHRM
• Stakeholder analysis
• Scope
• SIPOC (supplier, input, process, output, customer)
• Problem statement
• DMAIC (Define, Measure, Analyze, Improve, Control) methodology overview
• Project charter
• SHRM metrics
• Pareto analysis
• Objective primary and secondary metrics
• Cost of poor quality (COPQ)
• Converting VOC to CTQs (critical to quality)

Module 2 : Measure

• Exponential, Weibull, lognormal

• Variable gage R&R

• Batch versus single-piece flow

• Destructive testing

• Binomial and Poisson capability analysis

• Power and sample size calculations

• Central limit theorem

• Measurement system analysis

• Range, interquartile range, variance, standard deviation

• Kanbans, work cells

• Push versus pull systems

• Attribute Gage R&R

• Sampling techniques: random, stratified random, systematic, rational subgrouping

• Process mapping

• Basic statistics and probability

• Crossed versus nested designs

• Boxplot

• Standard work

• 5S (sort, straighten, shine, standardize, sustain) and visual management

• Process distributions

• Types of data

• Process capability

• OEE (overall equipment effectiveness)

• Pareto chart

• Accuracy versus precision

• Time series plot

• Process stability

• Mean, median, mode

• Non-normal capability analysis

• Sampling bias

• Sample versus population

• Normal distribution

• Fishbone diagram

• Seven forms of waste

• Supply chain, just-in-time

• Binomial, Poisson

• Lean concepts

• Scatterplot

• Percentiles

• Rolled throughput yield (RTY), defect per unit (DPU), defects per million opportunities (DPMO), Sigma level (including shift)

• Confidence intervals

• Graphical tools

• Dot plot

• Value stream, flow

• Histogram

• Sampling and data collection

• Normal capability analysis (Cp, Cpk, CPM, Pp, Ppk)

Module 3 : Analyze

• Multi-vari analysis
• One-way analysis of variance (ANOVA)
• 2k full factorial DOE
• True, False
• Failure mode and effects analysis (FMEA)
• Correlation and regression
• Two-sample t-test
• Paired t-test
• One-sample sign
• Test for equal variance
• Two-proportion test
• Anderson-Darling normality test
• Binomial, Poisson
• Design of experiments (DOE) strategies
• Multiple regression
• One-sample t-test
• Chi-square
• One-sample Poisson rate
• Two-sample Poisson rate
• Inferential probability distributions
• Normal
• Hypothesis testing
• Mood's median test
• One-proportion test
• One-sample test for variation
• Chi-squared contingency table
• DOE center points, blocking, covariates
• Binary logistic regression
• Two-sample test for variation

Module 4 : improve

• Theory of constraints
• Self-inspection
• Time value mapping
• Mistake proofing
• Training
• Checklist
• Load charts/line balancing
• Value stream mapping
• Lean measures of time: lead time, takt time, completion time, cycle time
• Spaghetti chart
• Process simplification

Module 5 : Control

• Xbar-R charts
• P-charts
• Xbar-S charts
• I-MR charts
• U-charts
• C-charts

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SHRM SHRM-CP Korean Exam Syllabus Topics: