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IBM Exceptional Web Experience Sales Mastery Test v1 Sample Questions:

1. Which of the following is NOT a concern facing Travel and Transportation companies that WebSphere Portal can assist with?

A) Improve the end-to-end customer experience
B) Improve operational efficiency while reducing environmental impact
C) Predict demand and optimize capacity
D) Negotiate discounts on fuel prices

2. What would NOT be a recommended next step to prepare for a customer call to sell Exceptional Web Experience?

A) Prepare a proposal that shows thebusiness value from the very beginning
B) Utilize a telemarketingscript to cold call customer lists
C) Make sure you're engaging with the right department, the actual decision makers
D) Take advantage of the links, the references, the resources that IBM has to offer to build your proposal

3. Which approach does IBM recommend for customers in deliveringtheir Exceptional Web Experience to mobile devices?

A) Browser based web applications -- use device browser to display content
B) Native only - develop a new app to make use of each new phone's native features
C) Develop only for iPhone since it is the market leader
D) Hybrid - use both web and native components to use native device features and utilize the browser interface to deliver content

4. What type of devices is expected to out ship workstations worldwide in the next year or so?

A) Microsoft Zune players
B) Mobile devices & smartphones
C) IBM z-series servers
D) Video Cassette Recorders

5. What is a general definition of an IBM WebSphere Portal Industry Template?

A) It is a website-in-a-box
B) It is an introductory-priced services engagement
C) It is a downloadable PDF document
D) It is the fullest featured offering of WebSphere Portal

Solutions: