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IBM Notes and Domino Sales Mastery Test v3 Sample Questions:

1. What do we call the legal contract between IBM and a customer that describes the terms of use of the product, what's included in the product, and how the product can be used?

A) Client Access License
B) Software as a Service
C) Software License Agreement
D) Scope of Work

2. How much does it cost to utilize Project Liberate?

A) The price is PVU based
B) It is a free service engagement
C) The cost is fully funded by Microsoft
D) The price depends upon how much license cost is saved

3. Which of the following was NOT a design goal when developing IBM Notes and Domino 9.0 Social Edition?

A) Force customers to upgrade to the latest version of Windows to use new features
B) Make it easier to use
C) Modernize the interface
D) Integrate it with social capabilities

4. Which of the following is NOT a recommended method of getting potential new Notes and Domino business?

A) Throwing a dart at the wall to see who to target
B) Review the dormant account list -- customers who are paying their support subscription, but haven't done business with IBM or a Partner in some time
C) Talk to your IBM Partner Representative to brainstorm and do some territory planning
D) Review the lapsed account list - clients who did not renew Notes Domino support and subscription in the previous couple of years

5. What is the most recommended way to show a customer the new look and capabilities of IBM Notes and Domino 9 Social Edition?

A) Install and get familiar with IBM Notes and Domino Social Edition, then turn your laptop around and demo the features directly to the customer
B) Make them sit through a 85-page slide presentation on the features of IBM Notes and Domino 9 Social Edition
C) Read to them a whitepaper that describes the benefits of social software in the modern workplace
D) Talk with them over the phone about the features of IBM Notes and Domino 9 Social Edition

Solutions: