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IBM M8010-246 Exam Syllabus Topics:

IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

1. What is one key benefit of the collaboration network?

A) Rapid partner on-boarding.
B) Understanding customer preferences.
C) Best-of breed product design.
D) Reduced employee turn-over.

2. How does global inventory visibility allow you to 'save the sale' in the event of a stock- out?

A) Triggering store to store transfers.
B) All of the above.
C) Optimizing the supply chain to minimize stock-outs.
D) Up-selling to a higher value product.

3. Which of these provides shopping flow optimized for smart phones, eMarketing spots tailored to mobile users and cross channel shopping/fulfillment capability?

A) Mobile framework.
B) Mobile shopping studio.
C) Commerce light.
D) Mobile starter store.

4. The Smarter Commerce Collaboration Network supports what?

A) Internal product development processes.
B) Marketing programs.
C) Customer interaction regarding new products and concepts.
D) Transportation providers and partners.

5. Which of the following is NOT a benefit delivered in the context of the Case Management Solution of the 'Service' Offerings?

A) A case worker can skip the customer feedback and get directly to focus on the problem at-hand
B) A case worker has all the information needed to improve case outcomes and optimize decisions
C) Deliver case workers the solution in a fraction of time of other approaches
D) Integrated analytics help organizations understand the impact of case loads.

Solutions: