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NEW QUESTION # 10
To whom is development available on the Webex platform?
- A. Development is free for everyone.
- B. Development is dependent on developer status.
- C. Development is pay-per-use.
- D. Development is dependent on customer status.
Answer: A
Explanation:
Development on the Webex platform is free for everyone, which means that any developer or organization can use Webex APIs and SDKs to build custom applications, bots, and integrations. Cisco provides open access to these tools, encouraging developers to create new solutions that enhance collaboration and integrate seamlessly with the Webex ecosystem.
Cisco also offers comprehensive documentation, tutorials, and community support to help developers get started and make the most of the Webex platform capabilities. This approach promotes innovation and the creation of tailored solutions that cater to diverse customer needs.
NEW QUESTION # 11
Which Webex Edge service uses +E.164 numbers?
- A. Audio
- B. Video Mesh
- C. (Calling
- D. Management
Answer: C
Explanation:
The Webex Edge for Calling service uses +E.164 numbers, which is the international public telecommunication numbering plan used for the standardized format of phone numbers. This service integrates on-premises call control with Cisco Webex Calling in the cloud, allowing for consistent numbering and seamless call routing.
Cisco Reference
Cisco documentation on Webex Edge for Calling explains the use of +E.164 numbers for integration purposes.
NEW QUESTION # 12
What are the levels of Cisco technical support?
- A. basic, advanced, enhanced, premium
- B. basic, support, enhanced, preferred
- C. basic, solution, enhanced, premium
- D. basic, support, enhanced, premium
Answer: A
Explanation:
Cisco offers multiple levels of technical support to cater to different customer needs. The levels of support include:
Basic: Provides essential support, including access to online resources and tools.
Advanced: Adds more in-depth support with additional resources.
Enhanced: Offers a higher level of support with faster response times and more extensive problem resolution.
Premium: Provides the most comprehensive support, including direct access to Cisco experts, proactive monitoring, and advanced troubleshooting.
These support levels are designed to meet the varying requirements of customers, from those needing minimal assistance to those requiring full-scale, hands-on support.
NEW QUESTION # 13
What is the minimum number of knowledge workers required to sign up for an Enterprise Agreement in Webex Calling?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: A
Explanation:
To sign up for an Enterprise Agreement in Webex Calling, a customer must have a minimum of 250 knowledge workers. This threshold is set to ensure that the enterprise-level benefits and features are suitable for organizations with a substantial number of employees who require collaboration services.
Cisco Reference
Refer to Cisco's Flex Plan and Enterprise Agreement documentation for the minimum requirements and details.
NEW QUESTION # 14
Which percentage of knowledge workers can the customer grow under the Cisco Flex Enterprise Agreement for Webex Calling?
- A. 40%
- B. 30%
- C. 20%
- D. 50%
Answer: B
Explanation:
Under the Cisco Flex Enterprise Agreement for Webex Calling, customers can grow their number of knowledge workers by up to 30% without incurring additional charges. This flexibility allows organizations to scale up their workforce and collaboration capabilities smoothly, accommodating business growth within a set percentage.
Cisco Reference
Details on the Flex Enterprise Agreement and its terms for growth and scaling can be found in Cisco's official subscription and pricing documents.
NEW QUESTION # 15
What is built on the Webex Teams developer portal?
- A. Integrations and Bots
- B. Adapters and AppTies
- C. Pages and Snapins
- D. Java and Python programs
Answer: A
Explanation:
The Webex Teams developer portal is primarily designed to enable developers to create Integrations and Bots. Integrations allow developers to connect Webex Teams with other applications, enabling data sharing and workflow automation across platforms. Bots are automated programs that can interact with users within Webex Teams, providing functionality such as notifications, reminders, and automated responses to user inputs. These tools allow developers to enhance the functionality of Webex Teams and create more efficient workflows for users.
NEW QUESTION # 16
What are Webex Calling lab environments?
- A. eLearning courses to provide every student with a virtual lab environment
- B. instructor-led courses to provide hands-on experiences on the local gateways and devices
- C. eLearning courses to provide step-by-step guides for partners to configure their own lab environments
- D. instructor-led courses to provide step-by-step guides for partners to configure their own lab environments
Answer: A
Explanation:
Webex Calling lab environments refer to eLearning courses that offer every student access to a virtual lab environment. These environments are designed to give users hands-on experience with Webex Calling features, allowing them to practice and learn in a simulated setting. The virtual labs are an essential part of the training process, enabling learners to configure and manage Webex Calling services, such as local gateways, devices, and other related features, without needing access to physical hardware.
This approach is similar to how virtual labs and sandboxes are used in platforms like Splunk Cloud, where users can interact with data inputs, configure forwarders, and simulate troubleshooting scenarios. These virtual labs provide a safe and controlled environment for users to gain practical experience and develop their skills in real-world situations without the risk of affecting live systems.
In the context of Webex Calling, these eLearning labs ensure that every participant has equal access to the tools and resources needed to fully understand and implement the service, which is crucial for effective learning and application of the knowledge gained during the courses.
NEW QUESTION # 17
How does Webex Teams security function?
- A. Webex Teams indexing is a cloud-only service.
- B. All Webex Teams security data is stored at the enterprise level.
- C. Meraki manages Webex Teams security.
- D. Webex Teams uses a Key Management Service to distribute the encryptions keys.
Answer: D
Explanation:
Webex Teams security functions by using a Key Management Service (KMS) to handle and distribute encryption keys securely. The KMS is responsible for generating, storing, and providing access to encryption keys, ensuring that all data, including messages, files, and content within Webex Teams, is encrypted both at rest and in transit. This method ensures that only authorized users have access to the content, and even Cisco itself cannot decrypt the data without the appropriate keys, providing end-to-end security and privacy.
NEW QUESTION # 18
Which strategy assigns licenses to Webex Calling Sites?
- A. Assign the necessary licenses directly to the enterprise.
- B. Assign common area licenses directly to the enterprise.
- C. Assign common area licenses to each site according to the end-user needs.
- D. Assign the necessary licenses to each site according to the end-user needs.
Answer: D
Explanation:
The strategy to assign licenses to Webex Calling sites involves assigning the necessary licenses to each site according to the end-user needs. This approach ensures that each location has the appropriate number and type of licenses, such as calling and common area licenses, to meet the specific requirements of the users at that site. It provides flexibility and optimization of resources, ensuring that licenses are effectively utilized.
NEW QUESTION # 19
Which LGW type is needed to enable TDM connectivity?
- A. SIP CUBE
- B. HCS
- C. Cisco Switch
- D. IOS Gateway
Answer: D
Explanation:
To enable TDM (Time Division Multiplexing) connectivity in a Webex Calling environment, the IOS Gateway type is required. An IOS Gateway is a Cisco router that can handle traditional TDM connections and convert them into IP for integration with modern VoIP systems. It supports various interfaces, such as E1/T1, to connect legacy TDM-based PBXs or other telephony equipment to the IP network.
Cisco Reference
Cisco's documentation on Local Gateway (LGW) types and TDM connectivity requirements highlights the use of an IOS Gateway for such purposes.
NEW QUESTION # 20
Which Flex subscription is based on the number of named users regardless of usage?
- A. EA subscription
- B. AU subscription
- C. NU subscription
- D. Any Flex subscription
Answer: C
Explanation:
The NU (Named User) subscription in Cisco's Flex Plan is based on the number of named users regardless of their usage. In this model, each user is given a license to use the Webex services, and the cost is fixed per user, making it ideal for organizations that have predictable usage patterns. This allows organizations to provide access to all users under a simple, per-user licensing model without considering actual service usage.
Cisco Reference
Details on the NU subscription model can be found in Cisco's Flex Plan documentation, which outlines how the named user licensing works and its benefits for predictable costs and user management.
NEW QUESTION # 21
What are two capabilities of Cisco Webex Meetings? (Choose two.)
- A. End users have the same experience for each device chosen.
- B. Hosts and attendees can see up to 25 participants in one full-screen mode.
- C. Hosts and attendees can see up to 50 participants in one full-screen mode.
- D. Webex Meetings and Webex Teams use different cloud engines.
- E. End user experience is unique to the device type.
Answer: A,B
Explanation:
Cisco Webex Meetings provide a consistent user experience across all devices, whether on a desktop, mobile device, or dedicated Webex hardware. This means that the interface, features, and controls remain the same, ensuring that end users do not need to learn multiple interfaces depending on the device they use. Additionally, Webex Meetings supports viewing up to 25 participants in one full-screen mode, enabling a comprehensive view of meeting participants and enhancing the engagement during virtual meetings.
NEW QUESTION # 22
How long can a Team Space persist?
- A. until closed by the administrator
- B. one year
- C. 190 days
- D. 60 days
Answer: A
Explanation:
A Team Space in Webex persists until it is closed by the administrator. Webex Teams allows for continuous and indefinite storage of team spaces and their associated content, such as messages, files, and whiteboards, for as long as needed. The retention policy can be customized by each customer, but in general, a Team Space will remain active and available until an administrator decides to delete or close it.
NEW QUESTION # 23
How should an S1 TAC case be opened?
- A. call Webex TAC
- B. call Cisco TAC
- C. open an online case within the S1 portal
- D. open an online case and assign an SI severity
Answer: B
Explanation:
To open an S1 TAC (Technical Assistance Center) case, the recommended method is to call Cisco TAC directly. An S1 case is a Severity 1 issue that typically represents a critical problem impacting business operations, requiring immediate attention. By calling Cisco TAC, customers can ensure prompt handling and direct engagement with a support engineer to resolve the issue as quickly as possible.
NEW QUESTION # 24
What does a bot act like within Webex?
- A. a Webex Teams administrator
- B. a Webex Teams power user
- C. a Webex Teams user
- D. a Webex Teams programmer
Answer: C
Explanation:
Within Webex, a bot acts like a Webex Teams user. Bots are automated accounts that can participate in Webex spaces and interact with other users by sending and receiving messages. They can perform various automated tasks, respond to user inputs, and integrate with external services to provide functionalities like notifications, reminders, and data retrieval. Bots are designed to behave like regular users, which makes it easy to interact with them through normal chat interfaces.
Cisco Reference
You can refer to the developer documentation for Cisco Webex which provides a detailed overview of how bots function, including their creation and interaction in Webex Teams.
NEW QUESTION # 25
What is included in the Webex Try and Buy Program?
- A. unlimited Webex licenses
- B. one year of Webex Teams
- C. Webex conferencing, Webex Teams and Devices
- D. one year of Webex conferencing
Answer: C
Explanation:
The Webex Try and Buy Program includes access to Webex conferencing, Webex Teams, and Devices. This program allows potential customers to try the full range of Webex services and devices to experience the features and benefits before committing to a purchase.
Cisco Reference
For more information, refer to Cisco's official documentation about the Try and Buy Program, which outlines what services and devices are included.
NEW QUESTION # 26
Which functionality do partners have with Cisco Commerce Workspace (CCW)?
- A. quote and order resale for product orders
- B. quote and transact orders for both traditional resale, subscription, and annuity orders
- C. order only for resale and subscription offers
- D. transact orders for distributors
Answer: B
Explanation:
Cisco Commerce Workspace (CCW) provides partners with the functionality to quote and transact orders for a variety of Cisco offerings, including traditional resale, subscription-based services, and annuity orders. This platform allows partners to manage their transactions, configure solutions, and provide pricing and quotes for different types of Cisco products and services.
Cisco Reference
Information on the capabilities of CCW can be found in Cisco's Partner and CCW documentation.
NEW QUESTION # 27
What are two methods to connect a Customer Site to the PSTN for a Webex Calling Partner? (Choose two.)
- A. using a WiFi 4G modem
- B. using the Cisco PSTN
- C. using a Local Gateway not connected to the PSTN
- D. using a Local Gateway connected to the PTSN
- E. using a Cloud-Connected PSTN provider
Answer: D,E
Explanation:
For connecting a Customer Site to the PSTN (Public Switched Telephone Network) in the context of Webex Calling, a Webex Calling Partner can utilize the following two methods:
Using a Local Gateway connected to the PSTN: This method involves deploying a local gateway at the customer's premises that interfaces with the existing PSTN. This gateway acts as a bridge between the customer's on-premises telephony infrastructure and the Webex Calling service, enabling seamless integration and connectivity to the PSTN.
Using a Cloud-Connected PSTN provider: This method involves connecting the customer site directly to a PSTN provider that is cloud-connected. This eliminates the need for on-premises equipment and simplifies the deployment by using a service provider that is integrated with Webex Calling, offering PSTN services directly from the cloud.
These methods ensure flexibility and scalability in how customers connect to the PSTN, based on their specific infrastructure and operational needs.
NEW QUESTION # 28
What are two features of the Cisco Webex web app? (Choose two.)
- A. requires download for each meeting
- B. ability to designate which chat program is used inside the app
- C. requires Chrome Browser
- D. ability to share screens or specific applications
- E. centralized meeting controls such as chat and Q&A
Answer: D,E
Explanation:
The Cisco Webex web app offers several features that make it convenient for users to join and manage meetings without needing to download software. Two key features are:
Centralized Meeting Controls: The Webex web app includes controls such as chat and Q&A, allowing participants to communicate and engage during the meeting directly from their browser.
Screen and Application Sharing: The app provides the ability to share screens or specific applications, enabling users to present content effectively during meetings.
These features enhance the user experience by providing robust meeting management capabilities directly through a web browser, making it accessible and easy to use for participants.
NEW QUESTION # 29
Which portal is used to assign partner administrators to customers?
- A. CCW Portal
- B. My Settings Portal
- C. Control Hub Customer Portal
- D. Control Hub Partner Portal
Answer: D
Explanation:
The Control Hub Partner Portal is the portal used by Cisco partners to assign administrators to their customers. Through this portal, partners can manage customer organizations, assign roles and privileges, and provide administrative support. The portal is an essential tool for Cisco partners to maintain control and visibility over the services they are managing for their customers, allowing efficient administration and customer support.
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NEW QUESTION # 30
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