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NEW QUESTION # 73
Sharing the visibility on change management progress by team can help the enterprise to:
- A. ensure an effective metrics program in practice.
- B. allocate resources to the most in need of support.
- C. measure transformation outcomes in meeting strategy.
- D. demonstrate the transformation milestones.
Answer: B
Explanation:
Explanation
According to the CTSC Exam Content Manual, one of the benefits of sharing the visibility on change management progress by team is to allocate resources to the most in need of support1. Sharing the visibility on change management progress by team can help the enterprise to identify the teams that are lagging behind, facing challenges, or requiring assistance in the transformation process, and provide them with the necessary resources, guidance, or coaching to overcome the barriers and achieve the desired outcomes1. The other options are not the main benefits of sharing the visibility on change management progress by team, as they are more related to other aspects of the transformation process. Measuring transformation outcomes in meeting strategy is a benefit of establishing a metrics program that tracks and evaluates the performance and impact of the transformation initiatives2. Demonstrating the transformation milestones is a benefit of creating a communication plan that informs and engages the stakeholders and showcases the achievements and successes of the transformation efforts3. Ensuring an effective metrics program in practice is a benefit of aligning the metrics with the strategic objectives, collecting and analyzing the relevant data, and reporting and acting on the results2.
NEW QUESTION # 74
When developing risk plans for supply chain segments, which of the following product categories should have the most complete and thorough risk mitigation plans?
- A. Important products where there is a single available supplier
- B. Important products that are government regulated
- C. Important products that require ocean transport for delivery
- D. Important products that must be kept cold
Answer: A
Explanation:
Explanation
According to the ASCM CTSC Exam Content Manual, one of the factors that influences the risk exposure of a supply chain segment is the availability of alternative sources of supply (p. 20). If there is only one available supplier for an important product, the supply chain segment is more vulnerable to disruptions and uncertainties, such as supplier failure, quality issues, price fluctuations, or geopolitical events. Therefore, this product category should have the most complete and thorough risk mitigation plans, which may include strategies such as developing backup suppliers, increasing inventory buffers, diversifying sourcing locations, or implementing contractual agreements.
NEW QUESTION # 75
Which option best describes an appropriate operational focus for supply chain transformation?
- A. Focus on supply chain integration and improving the supply chain overall.
- B. Increase the percent of perfect orders.
- C. Focus on improving the supply chain one segment at a time.
- D. Lean out inventory in order to increase inventory turns.
Answer: A
Explanation:
Explanation
supply chain transformation is the process of reimagining and redesigning the end-to-end supply chain operations to achieve higher levels of performance, efficiency, agility, and sustainability12. This requires a holistic and integrated approach that considers the interdependencies and trade-offs among the different supply chain functions, processes, and partners34.Therefore, the appropriate operational focus for supply chain transformation is to focus on supply chain integration and improving the supply chain overall, rather than on isolated metrics or segments. The other options are not wrong, but they are too narrow and may not capture the full potential of supply chain transformation.
NEW QUESTION # 76
At what point of its transformation to digital supply chain would a company onboard talent with specific digital skills?
- A. At the beginning, middle, and end of the digital supply chain segments' design phase
- B. After the design of the digital supply chain segments is completed
- C. Concurrent with the design of the digital supply chain segments
- D. At the start of the design of the digital supply chain segments
Answer: C
NEW QUESTION # 77
Creating a replica of a real process, product, or service in order to create a virtual representation is called a digital:
- A. twin.
- B. content.
- C. product.
- D. media.
Answer: A
Explanation:
Explanation
a digital twin is a virtual representation of a real-world object or system. These virtual models are used to digitally represent performance, identify inefficiencies, and design solutions to improve their physical counterparts. A digital twin is a digital model designed to accurately reflect a physical object. The object being studied-for example, a wind turbine-is outfitted with various sensors related to vital areas of functionality.
These sensors produce data about different aspects of the physical object's performance, such as energy output, temperature, weather conditions and more. This data is then relayed to a processing system and applied to the digital copy. Once informed with such data, the virtual model can be used to run simulations, study performance issues and generate possible improvements, all with the goal of generating valuable insights-which can then be applied back to the original physical object. A digital twin is a digital representation of a real-world entity or system. The implementation of a digital twin is an encapsulated software object or model that mirrors a unique physical object, process, organization, person or other abstraction.
NEW QUESTION # 78
Which of the following approaches is best for a company looking to become more adaptable to better combat market changes?
- A. Implement technology to support collaborative relationships.
- B. Ensure activities across the value system align and synchronize.
- C. Use redundancy strategies to prepare for potential disruptions.
- D. Review the business strategies and the executions periodically.
Answer: B
NEW QUESTION # 79
A consumer electronics manufacturer has undertaken a transformation of its supply network design. In order to increase customer service, they acquired more dedicated space on a cargo airline to reduce its use of ocean transport. The manufacturer is expecting which metric shifts due to this change?
- A. Expected transportation costs to increase and expedited delivery upgrade costs to increase
- B. Expected transportation costs to increase and expedited delivery upgrade costs to decrease
- C. Expected transportation costs to increase and network path touches to increase
- D. Expected transportation costs to increase and demand volume growth to decrease
Answer: B
Explanation:
Explanation
air transport is generally more expensive than ocean transport, but also faster and more reliable1. Therefore, by acquiring more dedicated space on a cargo airline, the manufacturer can expect its transportation costs to increase, but also reduce its need for expedited delivery upgrades, which are usually costly and inefficient2.
The other options are not likely to occur, as air transport does not necessarily increase the network path touches or decrease the demand volume growth.
1:22:3
NEW QUESTION # 80
Why is over-processing considered a type of waste in lean manufacturing?
- A. Taking extra time to over-produce makes it a type of waste.
- B. Over-producing could add features that narrow the marketability of the item and reduce revenue.
- C. Due to being over-engineered, the price will become out of balance with the market.
- D. Manufacturing to a higher quality than is required takes more natural resources, time, and energy without adding value.
Answer: D
NEW QUESTION # 81
A comprehensive supply chain transformation action plan is mainly focused on which of the following outcomes?
- A. Best practices around Plan, Source, Transform, and Fulfill processes being part of daily business operations
- B. Supply chain strategy being integrated with the business strategy to achieve top and bottom line improvements
- C. Perfect order targets being met while inventory levels always remain desirable
- D. Traditional metrics around supply chain performance being well developed across the organization
Answer: B
Explanation:
Explanation
According to the ASCM, a comprehensive supply chain transformation action plan is a roadmap that guides the organization to align its supply chain strategy with its business strategy, and to achieve higher performance, efficiency, and sustainability in its supply chain operations1.The main outcome of such a plan is to enable the organization to deliver better value to its customers and stakeholders, and to improve its top and bottom line results1. Some of the steps involved in creating a supply chain transformation action plan are:
Assessing the current state of the supply chain and identifying the gaps and opportunities for improvement Defining the future state of the supply chain and setting the vision, goals, and objectives Developing the business case for change and securing the buy-in and support from the senior management and cross-functional teams Selecting the best practices, methodologies, and technologies to implement the change and optimize the supply chain processes Executing the change and monitoring the progress and results1 The other options are not the main focus of a comprehensive supply chain transformation action plan, but rather some of the aspects or outcomes of the plan.For example, traditional metrics around supply chain performance are important to measure the current state and the improvement potential, but they may not capture the strategic value and impact of the supply chain transformation2.Perfect order targets and inventory levels are some of the operational goals that the plan may aim to achieve, but they are not the ultimate outcome of the plan3.Best practices around Plan, Source, Transform, and Fulfill processes are some of the tools and methods that the plan may use to optimize the supply chain operations, but they are not the purpose of the plan4. Therefore, the most accurate answer is A.
NEW QUESTION # 82
After setting improvement priorities on the basis of strategic objectives, what is the next step when approaching supply chain transformation challenges?
- A. Design the transformation road map.
- B. Develop the project portfolio.
- C. Select relevant key performance indicators (KPIs) to track ongoing performance.
- D. Implement the solutions and manage the changes.
Answer: A
Explanation:
Explanation
According to the CTSC Enterprise and Supply Chain Management (ESCM) manual, the next step after setting improvement priorities on the basis of strategic objectives is to design the transformation road map1.The transformation road map is a document that outlines the vision, goals, scope, timeline, milestones, deliverables, resources, risks, and dependencies of the supply chain transformation project1.It also defines the roles and responsibilities of the project team and the stakeholders, and the communication and governance mechanisms1.The transformation road map helps to guide the execution of theproject, monitor the progress and performance, and ensure alignment and collaboration among the project participants1.
1: https://www.ascm.org/ctsc-ecm/
NEW QUESTION # 83
A smartwatch seller wants to determine how many units of a new model release are required to be held as finished goods and how many units should be held as work-in-process (WIP) stock leading to the new model launch date. Which of the following analyses will allow the manufacturer to calculate the required stock levels to avoid backlogs, inventory losses, and other issues?
- A. Scenario-based analysis
- B. Predictive analysis
- C. Prescriptive analysis
- D. Descriptive analysis
Answer: A
NEW QUESTION # 84
Many of the business risks associated with digital supply chain arising from data complexity, cybersecurity, and data protection can be comprehensively addressed by:
- A. treating digital risks as a stand-alone risk management category.
- B. having information technology (IT) and risk management teams collaborate with each other to prevent or greatly minimize adverse incidents.
- C. applying data analytics tools to monitor and analyze risks throughout the supply chain.
- D. making digital risks a part of the overall risk management culture of the company.
Answer: D
NEW QUESTION # 85
Aside from investments in appropriate digital technologies, which of the following other factors can be considered most critical to high performance of digital supply chains?
- A. Employee talent development and organizational alignment
- B. Supplier scorecards and business reviews
- C. Sell-through rate and inventory turnover ratio
- D. Number of unique website visitors and conversion rate
Answer: A
Explanation:
Explanation
According to the CTSC Exam Content Manual1, one of the key enablers of digital supply chain transformation is "people and culture". This includes developing the skills and capabilities of the workforce, aligning the organizational structure and culture with the transformation vision and goals, and fostering a collaborative and innovative environment. Therefore, employee talent development and organizational alignment are critical factors for high performance of digital supply chains, aside from investments in appropriate digital technologies. Option A, C and D are examples of metrics that can be used to measure digital supply chain performance, but they are not factors that enable or enhance it.
NEW QUESTION # 86
According to the strategy hierarchy, which of the following strategies harmonizes plans to improve competencies of an organization as a whole?
- A. Corporate strategy
- B. Functional area strategy
- C. Operating strategy
- D. Business strategy
Answer: A
Explanation:
Explanation
According to the CTSC Exam Content Manual1, corporate strategy is the highest level of strategy in the strategy hierarchy. It involves defining the overall purpose, scope, and direction of the organization, as well as allocating resources and setting performancegoals for the entire organization. Corporate strategy also harmonizes plans to improve competencies of an organization as a whole, such as innovation, sustainability, digital transformation, and social responsibility. Option A, business strategy, is the level of strategy that focuses on how a business unit or division competes in a specific market or industry. Option C, functional area strategy, is the level of strategy that focuses on how a functional department or team supports the business strategy and the corporate strategy. Option D, operating strategy, is the level of strategy that focuses on how the daily operations and processes are executed and optimized.
NEW QUESTION # 87
Which of the following formulas is utilized to calculate perfect order fulfillment?
- A. Total perfect order lines / Total number of order lines
- B. Total perfect order lines / Total number of orders
- C. Total perfect orders / Total number of orders
- D. Total perfect orders / Total number of order lines
Answer: A
Explanation:
Explanation
the perfect order fulfillment is a percentage that measures how many orders meet all the criteria for a perfect order, such as delivery location, product condition, documentation, etc. The formula for calculating the perfect order fulfillment is to multiply the individual performance metrics for each criterion and then multiply by 100.
However, the question asks for the formula to calculate the perfect order rate, which is a slightly different metric that measures how many order lines (or items) meet all the criteria for a perfect order. The formula for calculating the perfect order rate is to divide the total number of perfect order lines by the total number of order lines and then multiply by 100.
NEW QUESTION # 88
Which of the following options is an indicator of change management performance?
- A. Quality
- B. Revenue
- C. Awareness
- D. Corporate social responsibility (CSR) score
Answer: C
NEW QUESTION # 89
When improving its connected customer capability, a company will likely enhance:
- A. profitability.
- B. awareness.
- C. agility.
- D. sustainability.
Answer: B
Explanation:
Explanation
According to the ASCM, the Connected Customer Capability allows companies to augment traditional transactional interactions to achieve effective and integrated customer engagement throughout the customer, product and service life cycles, from acquisition to service1.One of the benefits of this capability is to increase the awareness of the customers about the company's products, services, and value proposition, as well as to generate more leads and referrals1.Awareness is the first stage of the customer journey, where the customer becomes aware of the company and its offerings, and decides whether to engage with the company or not1.By improving the connected customer capability, a company can use various channels and technologies to reach out to potential customers, provide relevant and personalized information, and create a positive impression that attracts and retains customers1. Therefore, awareness is the most likely outcome of enhancing the connected customer capability.
NEW QUESTION # 90
On which type of waste does just-in-time (JIT) manufacturing have the largest impact?
- A. Waiting/Time
- B. Movement
- C. Overproduction/Inventory
- D. Defects
Answer: C
Explanation:
Explanation
Just-in-time (JIT) manufacturing is a production strategy that produces goods based on customer orders and reduces inventory levels by ordering materials only as they are needed for production1. This minimizes the waste of overproduction and inventory, which are the most common and costly forms of waste in manufacturing2. By eliminating excess inventory, JIT manufacturing also reduces the waste of waiting, movement, defects, and overprocessing that are associated with inventory management3.
NEW QUESTION # 91
The main objective of the ASCM Digital Capabilities Model (DCM) is to:
- A. transform linear supply chains into a set of static networks.
- B. help organizations understand their existing digitally-enabled capabilities.
- C. prioritize areas that drive the lowest value in the supply network.
- D. guide the development of digital supply networks.
Answer: D
NEW QUESTION # 92
Which of the following deliverables is an output of the implement phase of a supply chain transformation project?
- A. Develop the value chain definition matrix
- B. Perform scorecard gap analysis
- C. Define the process control measures
- D. Perform opportunity analysis
Answer: C
Explanation:
Explanation
According to the ASCM CTSC Exam Content Manual, the implement phase of a supply chain transformation project involves defining the process control measures that will monitor the performance of the new or improved processes and ensure that they are aligned with the desired outcomes1.The other options are outputs of the assess phase (A and C) or the design phase (D) of a supply chain transformation project1.
1: ASCM CTSC Exam Content Manual, page 14.
NEW QUESTION # 93
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