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Implementing Cisco Collaboration Applications (300-810) Exam Prerequisite
Before taking Implementing Cisco Collaboration Applications (300-810) Exam course, you should have the following knowledge and skills:
- Basic understanding of voice and video
- Basic understanding of networking technologies
- Cisco Unified Communications Manager (CUCM) experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks
The following Cisco courses can help you gain the knowledge you need to prepare for this course:
- Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
- Understanding Cisco Collaboration Foundations (CLFNDU)
You can read the Implementing Cisco Collaboration Applications (300-810) Exam topics below
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our 300-810 dumps will include the following topics:
1. Single Sign-On (SSO) for Collaboration Applications(15%)
Describe these types of SSO as they relate to Collaboration
Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions
Binding
Protocol
Kerberos
Assertion
Profiles
Describe these components of SAML 2.0 and later
Integrated Windows AD
Smart card
2. Cisco Unified IM and Presence(30%)
Troubleshoot Cisco Unified IM&P on premises
High availability
High availability
Apple Push Notification Service
Federation configuration (XMPP and SIP)
Configure Cisco Unified Instant Message and Presence on premises
Calendar integration
Centralized Cisco Unified IM&P
Apple Push Notification Service
Persistent chat
Calendar integration
Federation configuration (XMPP and SIP)
Persistent chat
XMPP
3. Cisco Unity Connection and Cisco Unity Express(30%)
Voicemail management
Voicemail transfers and greetings
User management
Distribution lists
Basic call handler scripting (Auto-Attendant)
Routing rules
MWI
Troubleshoot these in Cisco Unity Connection
Call handlers
Describe digital networking in multicluster deployments in Cisco Unity Connection
Implement toll fraud prevention
Voicemail management
MWI
Voicemail transfers and greetings
LDAP integration
Auto-Attendant
Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager
User management
Routing rules
Troubleshoot Cisco Unity Express integration to Cisco Unified CME
Configure these in Cisco Unity Connection
Basic call handler scripting (Auto-Attendant)
MWI
Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express
Call handlers
4. Application Clients(25%)
- Describe the Cisco Unified Attendant Console Advanced integration
- Troubleshoot service discovery
- Configure DNS for service discovery
- Troubleshoot Cisco Jabber phone control
- Troubleshoot Cisco Jabber voicemail integration
- Configure Jabber client installation switches
- Troubleshoot Cisco Jabber Instant Messaging and Presence
- Troubleshoot certificate validation for Jabber clients
NEW QUESTION 48
Refer to the exhibit.
Which statement is true?
- A. Each Cisco IM&P subcluster must have the same number of nodes.
- B. The administrator must add one node to each subcluster for high availability.
- C. If the IM&P node in sub-cluster-1 goes down, then users assigned to it are randomly split between the two remaining subclusters.
- D. IM&P nodes in each subscluster must be configured from the same OVA template.
Answer: B
NEW QUESTION 49
Refer to the exhibit.
Which two steps resolve the "Users with Duplicate User IDs" message? (Choose two.)
- A. Rename the User ID value for one user if different users on different clusters have the same User ID assigned.
- B. Delete the user ID for the duplicate user ID.
- C. Assign the duplicate user to the secondary Cisco IM and Presence node.
- D. Unassign a user from one of the clusters when the same user is assigned to two different clusters.
- E. Rename the directory URI value for one of the users to ensure that there is no duplication.
Answer: A,D
NEW QUESTION 50
What is a step in the SAML SSO process?
- A. The service provider issues an authentication challenge to the browser.
- B. The IdP redirects the SAML response to the browser.
- C. The LDAP server extracts the assertion.
- D. The browser issues an HTTPS POST request to the IdP.
Answer: B
NEW QUESTION 51
Refer to the exhibit.
A collaboration engineer has integrated Cisco Unity Express with Cisco Unified Communications Manager Express and is experimenting with the MWI feature. With the current configuration, no MWI change occurs when leaving new messages or after playing new messages. Which two changes are needed to correct the configuration? (Choose two.)
- A. sip-ua
no mwi-server
mwi-server ipv4:172.16.1.253 expires 3600 port 5060 transport tcp notify - B. ccn subsystem sip
mwi envelop-info - C. ccn subsystem sip
mwi sip outcall - D. sip-ua
no mwi-server
mwi-server ipv4:172.16.1.254 expires 3600 port 5060 transport udp - E. ccn subsystem sip
mwi sub-notify - F. sip-ua
no mwi-server
mwi-server ipv4:172.16.1.253 expires 3600 port 5060 transport udp unsolicited
Answer: B,D
NEW QUESTION 52
Which two SSO features are true? (Choose two.)
- A. allows Jabber to use LDAP directory services for contact imports
- B. transfers the authentication from the system that hosts the applications to a third-party system
- C. improves productivity by reducing time spent re-entering credentials for the same identity
- D. reduces costs by decreasing the number of help calls that are made for voicemail PIN resets
- E. allows LDAP user import on Cisco Unified Communications Manager
Answer: B,C
NEW QUESTION 53
Drag and drop the steps for SAML SSO authentication from the left into the order on the right.
Answer:
Explanation:
Reference:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/SAML_SSO_deployment_guide/12_5_1/cucm_b_saml-sso-deployment-guide-12_5/cucm_b_saml-sso-deployment-guide-12_5_chapter_01.html
NEW QUESTION 54
Which statement about SIP federation between Cisco Unified Communications IM and Presence and Microsoft Skype for Business is true?
- A. Use of directory URI as an IM addressing scheme is not supported.
- B. The role of SIP Proxy service is to process the XMPP packet in from Jabber and convert it to SIP.
- C. Add the federated user as a contact in Jabber to view its presence status.
- D. TLS is optional.
Answer: C
Explanation:
Reference:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/ interdomain_federation/12_5_1/cup0_b_interdomain-federation-1251/cup0_b_interdomain-federation- 1251_chapter_01000.html
NEW QUESTION 55
Which two command line arguments can you specify when installing Cisco Jabber for windows? (Choose two.)
- A. VOICEMAIL_SERVER_ADDRESS
- B. TFTP
- C. CISCO_UDS_DOMAIN
- D. SERVICES_DOMAIN
- E. TFTP_ADDRESS
Answer: B,D
Explanation:
Reference:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/11_0/ CJAB_BK_D657A25F_00_deployment-installation-guide-jabber-110/CJAB_BK_D657A25F_00_deployment- installation-guide-jabber-110_chapter_01100.html#JABW_RF_CE43EF4C_00
NEW QUESTION 56
Refer to the exhibit.
Users connected to the internal network report a "Cannot communicate with the server" error while trying to log in to Cisco Jabber using auto service discovery. The Jabber diagnostics and the SRV record configuration are as shown in the exhibit. The host cucm1.ccnp.cisco.com is correctly resolved by the user desktops with the Cisco Unified Communications Manager IP address. Why is the user not able to log in?
- A. Marking weight as 0 on the SRV record makes it inactive, so Jabber cannot discover the Cisco Unified CM.
- B. SRV protocol is not set up correctly. It should be _tls instead of _tcp.
- C. The domain ccnp.cisco.com does not exist on the DNS server.
- D. The port specified on the SRV record is wrong.
Answer: D
NEW QUESTION 57
Which dial-peer configuration routes calls from SIP-based phones on Cisco Unified Communications Manager Express to Cisco Unity Express?
- A. dial-peer voice 7000 voip
destination-pattern 7000
session protocol sipv2
session target ipv4: 10.3.6.127
codec ilbc - B. dial-peer voice 7000 voip
destination-pattern 7000
session protocol sipv2
session target ipv4: 10.3.6.127
codec g711ulaw - C. dial-peer voice 7000 voip
destination-pattern 7000
session protocol sipv2
session target ipv4: 10.3.6.127
codec g711alaw - D. dial-peer voice 7000 voip
destination-pattern 7000
session protocol sipv2
session target ipv4: 10.3.6.127
codec g729r6
Answer: B
NEW QUESTION 58
What submits credentials to the LDAP server during a call that uses SAML SSO?
- A. browser-based client
- B. Cisco UCM server
- C. IdP
- D. service provider
Answer: C
Explanation:
Explanation/Reference:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/SAML_SSO_deployment_guide/12_5_1/ cucm_b_saml-sso-deployment-guide-12_5/cucm_b_saml-sso-deployment-guide-12_5_chapter_01.html
NEW QUESTION 59
When trying to send a call out of Cisco Unity Connection, what happens when enabling the transfer to an alternate contact number, located under caller input?
- A. The restriction table is not checked when an administrator changes the extension number via the Cisco Unity Connection admin page.
- B. The restriction table is not checked when a user changes extension number via the Cisco Unity Connection Cisco PCA page.
- C. The restriction table is not checked when a user changes the extension number via a TUI conversation.
- D. The restriction table is checked when an administrator changes the extension number via the Cisco Unity Connection admin page.
Answer: A
Explanation:
Reference:
https://www.cisco.com/c/en/us/support/docs/unified-communications/unity-connection/117559- probsol-transferfailure-00.html
NEW QUESTION 60
An engineer is configuring a remote Cisco IM and Presence Service and needs to ensure that users can communicate across clusters in the same domain and receive presence status. Which protocol should be used to accomplish this task?
- A. DNS
- B. AXL/SOAP
- C. LDAP
- D. XMPP
Answer: D
NEW QUESTION 61
An engineer must configure a test user mailbox in a newly deployed Cisco Unity Express module. Which console command set reflects the correct configuration in this scenario?
- A. Option A
- B. Option D
- C. Option C
- D. Option B
Answer: A
NEW QUESTION 62
Which Cisco Unified Communications Manager menu path is used to configure Cisco IM and Presence Server High Availability?
- A. System > LDAP > LDAP Directory
- B. System > Geolocation Configuration
- C. System > Presence Redundancy Groups
- D. System > Server
Answer: C
NEW QUESTION 63
What submits credentials to the LDAP server during a call that uses SAML SSO?
- A. browser-based client
- B. Cisco UCM server
- C. IdP
- D. service provider
Answer: C
Explanation:
Reference:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/SAML_SSO_deployment_guide/12_5_1/cucm_b_saml-sso-deployment-guide-12_5/cucm_b_saml-sso-deployment-guide-12_5_chapter_01.html
NEW QUESTION 64
What prevents toll fraud on voicemail ports?
- A. IP address trusted list on the PSTN gateway
- B. Block OffNet to OffNet Transfer service parameter
- C. CSS
- D. FAC
Answer: C
Explanation:
Explanation/Reference: https://www.cisco.com/c/en/us/support/docs/unified-communications/unity-connection/119337- technote-cuc-00.html
NEW QUESTION 65
Which statement describes a role of AXL communications in the BLF Plug-in Service of the Cisco Unified Attendant Console?
- A. The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified Attendant Console versions match.
- B. The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified CM versions.
- C. The AXL communications allow registered attendants to log in to Cisco Unified Communications Manager and receive calls.
- D. The AXL communications enable Device Resolution Manager to resolve the device statuses of operator and system devices.
Answer: B
Explanation:
Explanation/Reference: https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/cuaca/12_0_4/design_guides/ CUACA_DG_120401.pdf
NEW QUESTION 66
An engineer is checking the Cisco Unified Communications Manager and Cisco Unity Connection integration and presses the Message button on a phone to check the voicemail. Which action does Cisco Unified CM take?
- A. Cisco Unified CM sends an AXL query to Unity Connection.
- B. Cisco Unified CM routes the configured hunt pilot to Unity Connection.
- C. Cisco Unified CM looks up the hunt pilot configured to dial.
- D. Cisco Unified CM looks up the voicemail pilot configured to dial.
Answer: D
Explanation:
Reference:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_1_1/ccmsys/ CUCM_BK_C5565591_00_cucm-system-guide-91/CUCM_BK_C5565591_00_cucm-system-guide- 91_chapter_011110.html
NEW QUESTION 67
An end user opened a ticket, stating that before logging in to Jabber for Windows, a warning is displayed that a server certificate has expired. Which two certificates must be verified on the Cisco Unified Communications Manager and IM&P deployment? (Choose two.)
- A. callmanager on Cisco Unified CM
- B. capf on Cisco Unified CM
- C. tomcat on Cisco Unified CM
- D. cup-xmpp on IM&P
- E. cup on IM&P
Answer: B,D
NEW QUESTION 68
Refer to the exhibit.
Which end-user option can resolve this issue?
- A. Standard CTI Reception of SRTP Key Material
- B. Standard CTI Allow Calling Number Modification
- C. Standard CTI Allow Call Monitoring
- D. Standard CTI Allow Control of Phones Supporting Rollover Mode
Answer: D
NEW QUESTION 69
Refer to the exhibit.
Which two steps resolve the "Users with Duplicate User IDs" message? (Choose two.)
- A. Rename the User ID value for one user if different users on different clusters have the same User ID assigned.
- B. Delete the user ID for the duplicate user ID.
- C. Assign the duplicate user to the secondary Cisco IM and Presence node.
- D. Unassign a user from one of the clusters when the same user is assigned to two different clusters.
- E. Rename the directory URI value for one of the users to ensure that there is no duplication.
Answer: A,D
NEW QUESTION 70
Which two Cisco Unity Connection logs are used to troubleshoot issues with Message Waiting Indicators? (Choose two.)
- A. Connection Notifier
- B. Connection Conversation Manager
- C. Connection Message Transfer Agent
- D. Connection Mailbox Sync
- E. Connection IMAP Server
Answer: A,B
NEW QUESTION 71
......
Topics Covered in the Exam
This test examines the candidate's knowledge regarding collaboration technology through the questions related to the four major domains. They involve all the core areas you need to know to become a skilled professional. Each domain has a specific percentage of the total content and comprises the following syllabus:
- Cisco Unified IM and Presence
About 30% of the test questions you'll meet will come from this section. To answer them correctly, you need to know the configuration procedure for Cisco Unified Instant Message and troubleshooting methods for Cisco Unified IM&P — both on-premises.
- Cisco Unity Connection and Cisco Unity Express
This domain also takes about 30% of the exam questions. It assesses one’s skills in configuring and troubleshooting call handlers, voicemails transmissions, routing rules, and more using Cisco Unity Connection. Other relevant parts of this domain include toll fraud prevention, Cisco Unity Express troubleshooting, and digital networking in Cisco Unity Connection.
- Application Clients
About 25% of the questions will come from this module. It requires you to understand how to configure and troubleshoot DNS for service discovery as well as Cisco Jabber voicemail integration, phone control, and client installation switches. You should also have a clear idea of the description of the Cisco Unified Attendant Console Advanced integration.
- Single Sign-On (SSO) for Collaboration Applications
This topic covers 15% of the exam questions. It requires you to know the various SSO types for collaboration and the SAML SSO login process flow based on Cisco Collaboration solutions. You'll also be tested on your familiarity with SAML components.
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