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- Total Questions: 230
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Microsoft MB-240日本語 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Field Service Functional Consultant |
| Exam Number: | MB-240 |
| Available Languages: | Spanish, Chinese (Simplified), French, German, Italian, Japanese, Portuguese (Brazil), English |
| Exam Format: | Active screen, Multiple choice, Build list, Case studies, Drag-and-drop |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 40–60 |
| Related Certifications: | Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate |
| Exam Price: | $165 USD |
| Certificate Validity Period: | 1 year (renewable via free assessment on Microsoft Learn) |
| Passing Score: | 700 (out of 1000) |
| Recommended Training: | Instructor-led Training: Dynamics 365 Field Service Functional Consultant Microsoft Learn: Dynamics 365 Field Service Learning Path |
| Exam Registration: | Pearson VUE Registration Microsoft Learn Exam Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or Onsite at authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended experience: 1–2 years working with Dynamics 365 Field Service, understanding of field service processes, resource management, and service lifecycle |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-240/ |
Microsoft MB-240日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Schedule and dispatch work orders | 15–20% | - Manage bookings, resource availability, and conflicts - Use schedule board, schedule assistant, and resource optimization - Configure scheduling parameters, booking statuses, and requirements - Configure and use resource scheduling optimization (RSO) |
| Manage work orders and customer assets | 25–30% | - Manage work order products, services, and skills requirements - Process work order lifecycle: creation, assignment, completion, and closure - Manage customer assets, asset hierarchies, and service history - Create and manage work orders, work order types, and statuses |
| Manage the Field Service mobile app | 5–10% | - Manage mobile user access, security, and synchronization - Install, configure, and deploy mobile app - Customize mobile forms, views, and offline capabilities |
| Configure field service applications | 20–25% | - Configure resources, resource types, and resource roles - Configure incident types, service tasks, and products - Configure service agreements, booking rules, and settings - Configure core settings and administration areas |
| Implement Microsoft Power Platform | 5–10% | - Extend functionality with customizations and solutions - Integrate with Power Apps, Power Automate, and Power BI - Configure and use connected field service and IoT features |
| Manage inventory and purchasing | 5–10% | - Process inventory transactions: receive, transfer, adjust, and consume - Manage purchasing, purchase orders, and vendor returns - Configure inventory settings, warehouses, and product catalog |
MB-240日本語 Exam FAQ: What Candidates Ask Most
The Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版) (exam code MB-240日本語) is the exam you pass to earn the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification, a credential at the Associate level. It is also connected with related credentials such as Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate. If you are mapping out a certification path with Microsoft, this exam is a milestone worth planning around.
The MB-240日本語 exam includes 40–60 questions, and you have 120 minutes to complete them. With that many questions on the clock, pacing is part of the challenge: divide your time into rough blocks as you go, and flag the items that stall you so you can circle back at the end instead of burning minutes on a single question. A week or two before your exam date, sit at least one full timed session in the 2Pass4sure test engine under the same time limit, so the pace feels familiar rather than frantic on the day.
You need 700 (out of 1000) to pass the MB-240日本語 exam, and the official registration fee is $165 USD. That fee is due again in full for every retake, which makes thorough preparation the cheaper investment by far. Before you book your seat, test yourself with the 2Pass4sure practice questions until you are scoring comfortably above the passing mark on a consistent basis — it is the simplest way to avoid paying for the same exam twice.
No mandatory prerequisites; recommended experience: 1–2 years working with Dynamics 365 Field Service, understanding of field service processes, resource management, and service lifecycle
Eligibility rules can be adjusted by Microsoft over time, so before you register, confirm the current requirements on the official exam page: view the official MB-240日本語 exam information.
You can book the MB-240日本語 exam through the official registration channels below:
How the exam is taken: Online proctored or Onsite at authorized test centers.
Microsoft lists the following official training options for candidates preparing for this exam:
- Microsoft Learn: Dynamics 365 Field Service Learning Path
- Instructor-led Training: Dynamics 365 Field Service Functional Consultant
Once you have worked through the training, measure your readiness with the 230 practice questions from 2Pass4sure — they show you exactly which topics still need attention before you book the exam.
Yes. 2Pass4sure offers a free PDF demo of the MB-240日本語 practice questions, so you can judge the quality of the material firsthand before paying anything. Every purchase also includes 365 days of free updates — if Microsoft changes the exam during that year, your material changes with it. And when the free update period expires, you can extend it at a 50% discount from within your member zone.
Every MB-240日本語 purchase at 2Pass4sure is backed by a 100% Money Back Guarantee: if you take the corresponding exam within 60 days of your purchase and do not pass, you can apply for a full refund. The guarantee has clear conditions — it does not apply if you sit the exam within 3 days of purchase, if you downloaded the material but never actually took the exam, or to free materials and expired orders, and the candidate name must match the payer name. To file a claim, send a scan of your exam enrollment slip together with your official Score Report PDF within 2 days of the exam; claims are processed within 7 days. If you would rather not take a refund, you can exchange the product instead and receive two additional exam preparation products of equal value for free, while your original product keeps its update service. Delivery itself is instant: your material is available for download right after payment and is also sent to your email within one minute — if it has not arrived within 2 hours, contact our customer service. There is no limit on how many computers you can install it on.
The official Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版) outline divides the exam content into 6 main domains. The first three are:
- Configure field service applications — 20–25%
- Schedule and dispatch work orders — 15–20%
- Manage inventory and purchasing — 5–10%
That is only the headline view — scroll back up to the Exam Topics section on this page for the complete domain-by-domain breakdown before you plan your study schedule.
Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版) Sample Questions:
Question 1
あなたは、ジム・フィットネス会社向けのMicrosoft Dynamics 365 Field Serviceの導入プロジェクトに配属されました。
月額サブスクリプションに登録したすべてのお客様にアンケートを配布する必要があります。カスタマーエクスペリエンスマネージャーは、Dynamics 365 Customer Voiceのデフォルトのアンケート用メールアドレスではなく、カスタムメールアドレスを使用してアンケートを送信したいと考えています。
どの2つの行動を実行すべきですか?それぞれの選択肢は完全な解決策を示しています。注:正解ごとに1ポイントが加算されます。
A. Microsoft Power Platform 管理センターでカスタムメールアドレスを追加します。
B. Microsoft 365 管理センターでカスタムメールアドレスを追加します。
C. Microsoft 365 管理センターでドメインを追加して確認します。
D. Microsoft Power Platform 管理センターでドメインを追加して検証します。
Question 2
あなたはコネクテッドフィールドサービスを導入しようとしています。
Connected Field Service内で使用できるIoTコンポーネントのリストを提供する必要があります。適用可能なIoTコンポーネントはどれですか?正解はそれぞれ完全なソリューションを示しています。注:正解ごとに1ポイントが加算されます。
A. Azure Blob Storage
B. アプリサービス
C. 認知サービス
D. ストリーム分析
E. Azure Cosmos Database
F. Azure SQLデータベース
Question 3
あなたは造園メンテナンス会社でDynamic 365 Field Serviceを導入しようとしています。
作業指示書の作成から顧客先でのサービス提供まで、作業指示書のステータスを正しい順序で選択する必要があります。
どの5つのステータスを順番に選択すればよいですか?回答するには、アクションのリストから5つのステータスを回答欄に移動してください。5つのステータスを正しい順序に並べ替えてください。
Question 4
顧客向けに資産を設定しています。
フィールドサービス担当副社長は、資産を構成するすべてのシリアル化されたコンポーネントを階層構造でより詳細に把握できるようにしたいと考えている。
解決策:トップレベルのアセットを、必要な数の親子サブアセットで定義し、階層構造で表示できるようにまとめます。
これは目標を達成していると言えるでしょうか?
A. いいえ
B. はい
Question 5
あなたは通信会社に勤めています。
契約を締結した顧客に対して作業指示書が自動的に生成され、請求書が適切な間隔で顧客に送信されるようにするには、契約を設定して有効化する必要があります。
システムのどの機能が要件を満たしていますか?回答するには、適切な機能を適切なシナリオに移動してください。各機能は、1回、複数回、またはまったく使用しない場合があります。コンテンツを表示するには、ペイン間の分割バーを移動したり、スクロールしたりする必要がある場合があります。
注:正解1つにつき1ポイントが加算されます。
Solutions:
| Question 1 Answer: B,C | Question 2 Answer: A,B,D | Question 3 Answer: Only visible for members | Question 4 Answer: A | Question 5 Answer: Only visible for members |
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