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Salesforce Education-Cloud-Consultant Exam Syllabus Topics:
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NEW QUESTION 37
The Recruitment and Admissions office has an existing Salesforce environment they wants to expand to include all of the school's operations and service. The school has asked the consultant for recommendations to ensure the expansion is efficient, ..........., and will meet the need of new existing user.
Which should the consultant recommend to meet the requirements?
- A. Build a Center of Excellence.
- B. Encourage users to post ideas on Chatter.
- C. Grant System Admin access for each department leader.
- D. Create a Trailmix for new users.
Answer: D
NEW QUESTION 38
The Advancement office wants to replace its legacy system with Salesforce and has hired a consultant to help them build a CRM Strategy.
What are two recommendations the consultant should make to meet this requirement?
- A. Implement Nonprofit Success Pack.
- B. Define organizational objectives.
- C. Start solution design during a discovery session.
- D. Prioritize the organization's initiatives.
Answer: B,C
NEW QUESTION 39
The Advancements Office wants Salesforce to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university.
Which Salesforce solution should the consultant recommend?
- A. Einstein Prediction Builder
- B. Tableau CRM
- C. Nonprofit Success Pack
- D. Insights Platform Data Integrity
Answer: C
NEW QUESTION 40
A school district is reopening after global pandemic. It has an existing Salesforce org configured with the K-12 Architecture kit. The school district wants to leverage Work.com Command Center for schools in its existing org.
What should the consultant advise?
- A. Leverage Student Success Hub.
- B. Use third-party app from AppExchange.
- C. Work.com Command Center operates in a separate org.
- D. Install Work.com Command Center in existing org.
Answer: B
NEW QUESTION 41
A university's IT department and its consultant are integrating data from the Student Information System (SIS) to the Education Data Architecture (EDA). Advisors need to see a student's primary course of study.
Which object in EDA indicates a student's major?
- A. Relationship
- B. Program Plan Requirement
- C. Affiliation
- D. Education History
Answer: C
NEW QUESTION 42
Career Services uses a separate event management system for its employment events attendance and registration, and Marketing cloud to promote the event. It wants to integrate student data in Salesforce to identity engaged prospects by matching them with event attendance, career interest, and credit completion towards an academic major.
Which two integration directions should the consultant recommend?
Choose 2 answers.
- A. Two-way integration between the event system and Marketing Cloud
- B. Two-way integration between the event system and Salesforce
- C. One-way integration between Marketing Cloud and the event system
- D. One-way integration between Salesforce and Marketing Cloud
Answer: B,D
NEW QUESTION 43
The Alumni Relations department wants to track alumni and its chapter memberships. The department wants to easily see the Primary Chapter on the Contact record. The system admin prefers to use the standard features that are available with EDA.
Which two steps should the consultant take to meet this requirement?
Choose 2 answers.
- A. Create an Account record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.
- B. Create an Affiliation record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.
- C. Create a custom picklist value for Alumni Chapter on the Affiliation object.
- D. Create an Affiliation mapping to the Primary Chapter field in EDA Settings.
Answer: A,D
NEW QUESTION 44
A college wants to expand Its existing Salesforce environment to include adviser Link. Students will need to create and edit appointments with their advisor.
Which two Customer Community licenses can be used which Advisor Link?
- A. Customer Community login
- B. Customer Community Plus Login
- C. Customer Community Plus
- D. Customer Community
Answer: B
NEW QUESTION 45
How should a consultant prepare for a successful Education Cloud discovery session with an institution?
- A. Review the institution's strategic plan.
- B. List the current challenges in education.
- C. Build the institution's technology roadmap.
- D. Create an Education Cloud storyboard.
Answer: D
NEW QUESTION 46
A consultant is enabling Course Connections for the first time in the Education Data Architecture.
What should the consultant do first?
- A. Disable Course Enrollments.
- B. Run Course Connections Backfill.
- C. Set up Course Offering Schedule.
- D. Set Record Types for Course Connections.
Answer: B
NEW QUESTION 47
A customer wants to learn more about Salesforce.org solutions built by the community.
What are two resources a consultant can recommend?
Choose 2 answers.
- A. Product Documentation: Is a Pro Bono Project the Right Fit
- B. Product Documentation: Get Started with Open Source Commons
- C. Power of Us Hub Group: Open Source Commons & Community Sprints
- D. Power of Us Hub Group: CumulusCI (CCI)
Answer: B,D
NEW QUESTION 48
University Advancement staff are required to authenticate to internal systems both by logging in with a username and password and by authenticating vis an app on their phone.
Which identity management feature should the consultant recommend to meet this requirement?
- A. Single sign-on
- B. Connected apps
- C. Social sign-on
- D. Multi-factor authentication
Answer: D
NEW QUESTION 49
An elementary school plans to implement the K-12 Architecture Kit in a new org. The school want to be able to send SMS messengers to parents.
Which solution should the consultant recommend to meet the requirement?
- A. Social Studio
- B. Education Data Architecture
- C. App on the AppExchange
- D. Parbot
Answer: B
NEW QUESTION 50
A university plans to use a sandbox for staff training. Since sandbox environments contain personal information, the university needs a solution that will keep sensitive information anonymous.
What should the consultant recommend to ensure that student information remains private?
- A. Salesforce Shield
- B. Event Monitoring
- C. Formula Fields
- D. Salesforce Data Mask
Answer: D
NEW QUESTION 51
Staff in Continuing and Professional Education use Salesforce and Pardot for marketing and management of its certificate programs. Staff occasionally need to view course payment information that they can access in a separate transaction system. The system admin wants Salesforce to contain only CRM data for reports and automation.
Which data management strategy should the consultant recommend for course payment information?
- A. Manage course payments in the transaction system.
- B. Migrate course payments to pardot and Salesforce.
- C. Manage course payments in the transaction system and Pardot.
- D. Integrate course payments from Salesforce to the transaction system.
Answer: A,D
NEW QUESTION 52
A consultant needs to migrate information from a university's legacy system and reference the corresponding Education Data Architecture (EDA) objects and fields in Salesforce.
What should the consultant reference to complete this task?
- A. EDA Settings
- B. EDA Data Dictionary
- C. Data Loader
- D. Lightning Connect
Answer: B
NEW QUESTION 53
The Marketing department at a college emails former students twice a year informing them of upcoming fundraising events. The department is concern about the number of bounced emails it receives.
Which solution should the Marketing team consider that will enable former students to update their email address?
- A. Salesforce Anywhere
- B. experience Cloud
- C. social Studio
- D. Salesforce Engage
Answer: D
NEW QUESTION 54
A university is planning an enterprise wide implementation of the Education Data Architecture (EDA). It has asked the consultant do an analysis of standard functionality in EDA to identify additional apps it may need to purchase.
What is a standard feature of EDA?
- A. Event Management
- B. Address Management
- C. Degree Auditing
- D. Student Advising
Answer: B
NEW QUESTION 55
A large university has a Career Service Center that provides career advice to current students and alumni. Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.
What should the consultant recommend to meet the requirement?
- A. Appointment Scheduling
- B. Success Teams
- C. Queue Management
- D. Assignment Rules
Answer: C
NEW QUESTION 56
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